Sales Assistant - Part Time - Verona

Golden Goose; Verona; In loco; EUR 10.000 - 30.000; Part-time

Descrizione del lavoro

A leading luxury retail brand in Verona is seeking a passionate Sales Assistant to enhance the customer experience part-time. The ideal candidate has 1-3 years of experience in luxury retail, fluency in Italian and English, and strong interpersonal skills. Responsibilities include assisting customers, engaging in the sales process, and maintaining store presentations. This role promotes a supportive and diverse work environment.

Competenze

• Minimum 1-3 years of relevant experience in luxury retail.
• Strong presentation, interpersonal, and communication skills.
• Flexibility to adapt to business and customer needs.

Mansioni

• Assist customers in expressing their personality through their ideal looks.
• Engage in the sales process by providing product insights.
• Maintain appropriate visual display and store standards.

Conoscenze

Fluency in Italian

Fluency in English

Customer focus

Interpersonal skills

Self-motivation

Strumenti

Golden App

Sales Force

Xstore

Stealth

Descrizione del lavoro

Overview

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We are looking for a passionate talent to build our customer experience.

Responsibilities

• Assist customers in expressing their personality through their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.
• Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.
• Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.
• Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards.
• Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

Qualifications

• Fluency in Italian and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce
• Minimum 1-3 Years Of Relevant Experience In Luxury Retail
• Self-motivation with positive attitude and professional selling techniques
• Good customers focus with strong presentation, interpersonal and communication skills
• Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)
• Flexibility to adapt to the evolving needs of the business and our customers
• Strong team player
• Availability to work Part Time 20 h/week
• Location: Verona

We are an equal opportunity employer and passionately believe that our strength lies in people and uniqueness. We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.

Job details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Retail Apparel and Fashion