Overview
Relationship Manager - Financial Institutions Sector Coverage role at ING Italia. The Relationship Manager is responsible for the overall business relationship with designated Italian banks and non-banks financial institutions, as well as leading banks in Greece, Malta and Cyprus. The role is part of ING Bank NV – Milan Branch and sits within the Wholesale Banking Financial Institutions Sector Coverage team in Milan.
Responsibilities
- Identify clients’ critical business issues and opportunities based on an understanding of the client, their business, the sector and ING products, using an integrated approach
- Define the FI strategy in close coordination with the Head of FI, the business partners and in line with the Bank's strategy
- Draft internal committee forms for the commercial approval of limits
- Draft the Relationship Manager’s advice, including client relationship history, revenue streams and business objectives
- Assist the Head of FI in the Know Your Customer (KYC) process (including Customer Due Diligence, FATCA, CRS, etc.)
- Collaborate with stakeholders on KYC-related tasks with the aim of full KYC compliance on all covered clients; monitor expiring cases and off-board clients not aligned with the bank strategy
- Ensure data quality within IT systems (including limit allocation, exposures and legal structure reflected in Vantage)
- Assist the Head of FI in drafting presentations to Senior Management and clients
- Prepare lending term sheets in conjunction with Legal and FI Lending departments and lead initial term sheet negotiations
- Originates product-integrated solution pitches to clients, in close cooperation with product specialists
- Swiftly act on client requests by directing them to the relevant party
Who we are looking for / Qualifications
- A proactive professional with a strong drive, ambition and international mindset; able to operate in a high-demand environment and meet tight deadlines
- Bachelor’s or Master’s degree
- Strong commercial drive and excellent communication skills; good representation of the team
- Self-starter with autonomy and willingness to take on responsibility
- Strong customer focus and entrepreneurial thinking
- Good collaboration and teamwork skills; able to communicate with clients, ING teams and senior management
- Understanding of and adherence to a compliance-based approach
- High level of financial and analytical skills; product and industry knowledge in capital market business
- Problem-solving aptitude; ability to manage multiple engagements and shifting priorities; creativity and innovative thinking
- Proactivity, energy and enthusiasm to make things happen, both internally and in transactions
- Fluency in Italian and English, both spoken and written
- Minimum 10 years of prior experience in a comparable role within the banking sector focused on Financial Institutions clients or with relevant FI banking products (e.g., Transaction Services, Capital Markets, Financial Markets, Lending)
Working conditions
Full Time
Duration
Permanent
About ING
ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
Do your thing is our brand direction; it represents the promise to make banking frictionless to the world and to enable people to live the life they want to live.
Benefits
- Super flexible smart working
- Competitive base salaries and performance-based bonuses
- Diverse cultures & innovative mindsets
- International environment
- Commitment to sustainability
- Training and development opportunities
- Well-being initiatives
- Birthday day off : #doyourbirthday!
- Free water and coffee at the office
Our Commitment
Diversity is a fundamental element of our corporate culture. We are committed to creating a safe and inclusive environment with equal job opportunities for all qualified candidates.
Seniority level
Employment type
Job function
- Finance
- Industries : Banking
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