Online Travel Coordinator

Destinytravel; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading travel agency seeks an Online Travel Coordinator to support clients with their travel plans, ensuring smooth experiences from start to finish. Responsibilities include handling inquiries, assisting with itinerary changes, and providing destination guidance. Ideal candidates should possess strong communication skills, attention to detail, and a passion for travel. This is a fully remote position offering flexible scheduling and opportunities for growth within the industry.

Servizi

Flexible scheduling

Access to training resources and exclusive travel perks

Supportive and collaborative team environment

Opportunities for professional growth

Competenze

• Strong written and verbal communication skills are essential.
• Customer service experience preferred but not necessary.
• Excellent attention to detail and organizational skills required.
• Comfort learning digital tools and systems expected.
• Genuine passion for travel and helping others is crucial.

Mansioni

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details and follow up before departure.
• Resolve concerns with empathy and timely communication.

Conoscenze

Written and verbal communication skills

Customer service experience

Attention to detail

Organizational skills

Digital tools proficiency

Passion for travel

Descrizione del lavoro

As a Online Travel Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs.

At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.

Key Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Benefits

• Fully remote position with flexible scheduling.
• Access to training resources and exclusive travel perks.
• Supportive and collaborative team environment.
• Opportunities for professional growth within the travel industry.

What We’re Looking For

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational skills.
• Comfort learning digital tools and systems.
• Genuine passion for travel and helping others.