Multilingual Onboarding & Customer Support Associate

Octorate; Latina; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A technology company in the hospitality sector is looking for a Customer Support Assistant in Rome. The ideal candidate must be fluent in Italian, French, and English, and have experience in customer care. Responsibilities include supporting onboarding processes, assisting with client inquiries, and contributing to CRM updates. The position offers mentorship and career growth opportunities in a collaborative environment.

Servizi

Structured training and mentorship

Career growth opportunities

Collaborative work environment

Competenze

• Fluency in Italian, French, and English (written and spoken).
• Proven experience in Technical Support, Helpdesk, or Customer Care positions.
• Availability to work on-site at our Rome office.

Mansioni

• Support the team during the onboarding process for new clients.
• Assist colleagues in providing customer support via email, chat, and phone.
• Help update CRM and support tools with accurate client information.
• Contribute to collecting customer feedback and sharing insights with the team.

Conoscenze

Fluency in Italian

Fluency in French

Fluency in English

Customer Care experience

Descrizione del lavoro

A technology company in the hospitality sector is looking for a Customer Support Assistant in Rome. The ideal candidate must be fluent in Italian, French, and English, and have experience in customer care. Responsibilities include supporting onboarding processes, assisting with client inquiries, and contributing to CRM updates. The position offers mentorship and career growth opportunities in a collaborative environment.