LOGISTICS OPERATIONS SPECIALIST - Impiegato/a Logistico.

Openjobmetis SpA; Milano; Ibrido; EUR 28.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment company is seeking a Logistics Operations Specialist in Milan. The ideal candidate will have a master's or bachelor's degree and experience in logistics roles. Responsibilities include monitoring deliveries, managing order preparation, and generating reports. Proficiency in Microsoft Office and excellent English skills are essential. This temporary position offers a salary range of €28-30k with meal vouchers, and after training, includes one day of smart-working per week.

Servizi

Meal vouchers

Smart-working options after training

Competenze

• Master’s or Bachelor’s degree is required.
• Experience in similar roles focused on customer assistance.
• Excellent written and spoken English is mandatory.

Mansioni

• Monitor daily delivery activities to customers.
• Manage order preparation and verify warehouse availability.
• Generate and analyze reports on eCommerce errors.

Conoscenze

Systemic and analytical thinking

Interpersonal skills

Communication skills

Negotiation skills

Problem-solving

Flexibility

Teamwork

Formazione

Master’s or Bachelor’s degree

Strumenti

Microsoft Office (Excel, PowerPoint, Word)

TMS platform

Descrizione del lavoro

LOGISTICS OPERATIONS SPECIALIST - Impiegato/a Logistico

OpenjobMetis Spa, located in Milan, is recruiting a qualified professional for the role of Logistics Operations Specialist.

Responsibilities

• Monitor daily delivery activities to customers.
• Manage order preparation through the application: verify warehouse availability, plan delivery, track orders via the system, etc.
• Generate and analyze reports on eCommerce errors to ensure exceptional customer service.
• Assist colleagues in related activities during periods of high workload.
• Handle customer requests and any complaints (Ticket returns handling).
• Participate in new projects.
• Maintain relationships with external suppliers, customer service, and eCommerce division colleagues.

Qualifications

• Master’s or Bachelor’s degree.
• Experience in similar roles focused on customer assistance.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Excellent written and spoken English.
• Systemic and analytical thinking; interpersonal, communicative and negotiation skills; problem‑solving; openness, flexibility and teamwork.

Preferred

• Knowledge of a TMS platform.

Employment type: Temporary (in somministrazione with possible conversion to permanent). Salary: CCNL Commercio level 3, indicative RAL €28‑30k + meal vouchers. Working hours: full time, 40 hours per week, Monday–Friday 9:00–18:00. One day per week of smart‑working after an initial training period.

Work location: Milan, Porta Nuova.

The announcement is addressed to all persons, without distinction of gender, in reference to Legislative Decree 198/2006. We do not tolerate discrimination; we believe in equal opportunities, diversity and inclusion.