Italian speaking -Customer Support Representative

Nexusbal; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

An international company is seeking Italian Customer Service Representatives to join their team supporting a global client in Portugal. This exciting opportunity offers the chance to handle customer inquiries in a dynamic environment while honing your customer service skills. Strong proficiency in Italian and English is required, along with the willingness to relocate to Portugal. Competitive salary, performance-based incentives, and a relocation package are offered, along with comprehensive training and career growth opportunities.

Servizi

Competitive salary

Performance-based incentives

Relocation package

Full training provided

Career growth potential

Competenze

• Proficient in Italian and English at a high level.
• Ability to handle customer inquiries effectively.
• Skills in problem-solving and interpersonal communication.

Mansioni

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information and issue resolution.
• Deliver excellent customer service and ensure positive experiences.
• Follow up on customer requests and escalate issues as needed.

Conoscenze

Proficiency in Italian (C1 / C2 level)

Strong English communication skills (C1 level)

Problem-solving skills

Interpersonal skills

Descrizione del lavoro

Are you an Italian speaker looking for an exciting opportunity abroad? We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities:

Handle inbound customer inquiries via phone, email, and chat.

Assist with product information, troubleshooting, and issue resolution.

Deliver excellent customer service while ensuring a positive customer experience.

Follow up on customer requests and elevate issues when necessary.

Requirements:

• Proficiency in Italian (C1 / C2 level)
• Relocation to Portugal is mandatory
• Strong English communication skills (C1 level)
• Exceptional problem‑solving and interpersonal skills
• Open to relocating within Portugal

Additional Information:

• Must hold a European passport (visa sponsorship is not provided)
• Previous experience in customer service is advantageous but not required

What’s Offered:

Competitive salary and performance‑based incentives

️ Relocation package to support your move to Portugal

Full training provided

Opportunity to work in an international environment with career growth potential