Italian Speaking Customer Care Agent

Patrique Mercier Recruitment By Nellie; Italia; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading recruitment firm is thrilled to announce an exciting opportunity for an Italian Speaking Customer Care Agent. You will deliver outstanding customer care via phone, email, and chat, assisting clients and resolving issues efficiently. The ideal candidate is fluent in Italian and English, with exceptional communication skills and a genuine interest in customer service. This role offers competitive monthly salary, bonuses, and fully paid relocation package.

Servizi

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Competenze

• Fluency in Italian and English, both written and spoken.
• Experience in customer service or a related field is a plus.
• Detail-oriented with strong organizational skills.

Mansioni

• Deliver outstanding customer care to Italian-speaking clients.
• Assist customers with inquiries, complaints, and requests.
• Document customer interactions and maintain accurate records.

Conoscenze

Fluency in Italian

Fluency in English

Exceptional communication skills

Strong problem-solving abilities

Attention to detail

Strumenti

Customer service software

Microsoft Office

Descrizione del lavoro

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for an Italian Speaking Customer Care Agent. This role is perfect for individuals who are passionate about customer service and want to make a positive impact while assisting Italian-speaking clients.Responsibilities Deliver outstanding customer care to Italian-speaking clients via phone, email, and chat. Assist customers with inquiries, complaints, and requests, ensuring a high level of service. Resolve customer issues effectively and efficiently to enhance satisfaction. Document customer interactions and maintain accurate records in the CRM system. Stay informed about products and services to provide knowledgeable assistance and recommendations. Collaborate with team members and other departments to ensure a seamless customer experience. Participate in training to improve product knowledge and customer service skills. Requirements Fluency in Italian and English, both written and spoken. Experience in customer service or a related field is a plus. Exceptional communication and interpersonal skills. Strong problem-solving abilities with a dedication to customer satisfaction. Proficient in using customer service software and Microsoft Office applications. Detail-oriented with strong organizational skills. A genuine interest in helping customers and providing excellent service. Benefits Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...