Italian Speaking Customer Care Advisor with relocation & 3.000 bonus

Elemental Insights; Napoli; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading customer service provider is looking for an Italian-speaking Customer Care Advisor. You'll play a key role in ensuring a positive experience for customers while handling inquiries via e-mail and phone calls. This remote position offers relocation support for international candidates, including a signing bonus and accommodation options. Join a supportive team and enjoy competitive compensation and growth opportunities.

Servizi

€1,000 to €3,000 signing bonus

Relocation assistance (flight reimbursement)

Option to have accommodation included

Free surfing lessons

Portuguese lessons

Opportunities for growth and development

Competenze

• Italian C2 level needed.
• English B2 level required.
• Strong customer-centric approach is essential.

Mansioni

• Address customer inquiries via e-mail and phone calls.
• Ensure a seamless and positive experience for customers.

Conoscenze

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Italian C2 level

English B2 level

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates*

It includes:

• €1,000 to €3,000 signing bonus
• Relocation assistance (flight reimbursement)
• Option to have accommodation included

Requirements:

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills

Why Join Us:

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad.
• Free surfing lessons & Portuguese lessons + other benefits.