Italian Speaking Customer Care Advisor with relocation & 3.000 bonus

Elemental Insights; Catania; Remoto; EUR 28.000 - 35.000; Tempo pieno

Descrizione del lavoro

A customer service company is seeking an Italian-speaking Customer Care Advisor. The role involves addressing customer inquiries via e-mail and phone, ensuring a positive experience. Ideal candidates should possess strong communication skills, a customer-centric attitude, and adaptability for a dynamic environment. Competitive compensation and relocation support are offered.

Servizi

Competitive compensation package

Relocation assistance

Accommodation option

Free surfing lessons

Portuguese lessons

Career growth opportunities

Mansioni

• Address customer inquiries and resolve issues via e-mail and phone calls to ensure a positive customer experience for Italian-speaking customers.

Conoscenze

Italian C2 level

English B2 level

Customer-Centric attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

Overview

We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail and phone calls.

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates. It includes:

• €1,000 to €3,000 signing bonus
• Relocation assistance (flight reimbursement)
• Option to have accommodation included

Responsibilities

• Address customer inquiries and resolve issues via e-mail and phone calls to ensure a positive customer experience for Italian-speaking customers.

Requirements

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills

Why Join Us

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad.
• Free surfing lessons & Portuguese lessons + other benefits.

Application: Please upload your CV in English.