Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Elemental Insights; Verona; Remoto; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A progressive customer service company is looking for an Italian-speaking Customer Care Advisor. You will address customer inquiries and provide solutions while ensuring a positive experience. This role offers competitive compensation, relocation support, and additional benefits, including training and unique experiences abroad. Candidates must have high proficiency in Italian and good English skills.

Servizi

€1.000 to €2.000 signing bonus

Relocation assistance

Comprehensive training

Free surfing lessons

Portuguese lessons

Competenze

• High proficiency in Italian and English is required.
• Must have strong customer service or sales skills.
• Ability to handle multiple tasks and adapt to changes quickly.

Mansioni

• Address customer inquiries and resolve issues via e-mail and phone calls.
• Ensure a positive and seamless customer experience.

Conoscenze

Italian C2 level

Customer-oriented attitude

Excellent communication skills

Problem-solving abilities

Adaptability

Basic computer skills

Descrizione del lavoro

Overview

Italian-speaking Customer Care Advisor with relocation & 1.000 bonus – Elemental Insights. Location: Lisbon, Portugal. Work model: Remote (must be in Portugal or relocate). Relocation support offered for international candidates. Includes: €1.000 to €2.000 signing bonus, relocation assistance (flight reimbursement), option to have accommodation included.

Responsibilities

• Address customer inquiries and resolve issues via e-mail and phone calls for Italian-speaking customers.
• Provide a positive and seamless customer experience.

Requirements

• Italian C2 level
• English B2 level
• Customer-oriented or sales attitude
• Excellent communication skills
• Problem-solving abilities
• Adaptability and ability to multitask in a dynamic, fast-paced environment
• Basic computer skills

Benefits

• Competitive compensation package
• Career growth and development opportunities
• Supportive, diverse team environment
• Comprehensive training and ongoing learning opportunities
• Unique experience of working abroad
• Free surfing lessons & Portuguese lessons plus other benefits
• Please upload your CV in English