Italian Customer Support Agent - Remote Portugal - Relocation

Velenosi & Meredith Consulting; Napoli; Remoto; EUR 30.000 - 36.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking an Italian-speaking Customer Support Agent for a remote role with relocation support to Portugal. The position involves assisting customers via phone, email, and chat, handling post-sales inquiries, and promoting tech products. Candidates should have strong communication skills and be tech-savvy. The role offers health insurance, paid training, and a monthly bonus potential up to €225.

Servizi

Relocation package (flight + accommodation)

Health insurance from Day 1

Paid training and career development

Bonus up to €225/month

Competenze

• Fluent in Italian, with a passion for customer service.
• Able to work rotational shifts, Mon-Sat (08:00-19:00).

Mansioni

• Support customers via phone, email, and chat.
• Handle post-sales topics: deliveries, refunds, and warranties.
• Promote tech products and achieve sales goals.

Conoscenze

Tech-savvy

Strong communication skills

Problem-solving skills

Strumenti

CRM tools

Descrizione del lavoro

Italian Customer Support Agent - Remote Portugal - Relocation

Napoli, Metropolitan City of Naples, Italy

Job Openings Italian Customer Support Agent - Remote Portugal - Relocation

About the job Italian Customer Support Agent - Remote Portugal - Relocation

Job Opportunity: Italian-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Date: 5 June

Location: Portugal (Remote with relocation support)

Contract Type: 6 months (renewable)

Relocation Package: Included (flight + accommodation support)

Submission Deadline: 29 May

We are hiring Italian-speaking Customer Support Advisors for a leading technology company exclusively through our agency. These urgent remote roles start on 5 June.

About the Role

Join a dynamic Sales & Support team delivering outstanding service and inbound sales for a global tech brand. You will:

• Support customers via phone, email, and chat
• Handle post-sales topics: deliveries, refunds, and warranties
• Promote tech products and achieve sales goals
• Ensure exceptional service quality and customer satisfaction
• Manage orders using CRM tools

Who Were Looking For

• Tech-savvy and customer-focused
• Strong communication and problem-solving skills
• Willing to work on rotational shifts, MonSat (08:0019:00); 2 days off

Whats on Offer

• Remote position with relocation support (flight + accommodation)
• Bonus: up to 225/month
• Health insurance from Day 1 (free after 6 months)
• Paid training and career development

This is a priority project with limited availability.