IT Specialist

ZURU Toys; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading technology company in Milan is seeking an IT professional to oversee IT infrastructure, provide help desk support, and manage vendor relationships. This role requires a Bachelor's degree in Computer Science or Information Technology, with 2-4 years of relevant experience. Fluency in Italian and English is also necessary. The company offers a full-time position in a dynamic environment.

Competenze

• 2-4 years in similar roles within a tech environment or software house.
• Proven experience in help desk support and IT infrastructure management.
• Fluent in Italian and English.

Mansioni

• Collaborate with the IT team to oversee IT infrastructure.
• Support the integrity of data and information systems.
• Manage relationships with external vendors for IT services.

Conoscenze

Help desk support

IT infrastructure management

Vendor management

Cybersecurity principles

Problem-solving

Communication in English

Formazione

Bachelor’s degree in Computer Science or Information Technology

Strumenti

Microsoft 365/Office 365

Basic scripting knowledge (e.g., Python or PowerShell)

Fortigate

Mikrotik

Ubiquity systems

Descrizione del lavoro

Overview

Base pay range: This range is provided by ZURU Tech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

ZURU Tech is on a mission to digitalize the construction process of buildings worldwide. We have a multinational team developing the first BIM software able to build your real dream home: you design, we build it!

Our trailblazing BIM software continues to push the innovation envelope, with over 120 markets worldwide embracing our solutions. We are looking for extraordinary people to join us in reshaping the construction industry.

Welcome to the future!

Responsibilities

• IT Infrastructure Management: Collaborate with the IT team to oversee the organization’s IT infrastructure, including networks (LAN, WAN), servers, and security systems. Monitor system performance, troubleshoot network issues, and implement improvements to optimize efficiency. Update and maintain documentation.
• Cybersecurity: Support the integrity of the organization’s data and information systems. Help develop and enforce security policies, conduct regular audits, and identify potential cybersecurity risks.
• Vendor Management: Manage relationships with external vendors for IT services and equipment. Negotiate contracts to secure favorable terms for the company.
• Documentation & Reporting: Prepare business documents, maintain accurate records of IT issues, and report technical problems to the IT department. Archive important documents systematically.
• Administrative Support: Handle reception activities for external staff, guests, suppliers, and manage incoming calls.
• Help Desk Support: Provide first-level support for technical issues, including workstation setup, system configuration, and network troubleshooting. Assist in onboarding new employees by guiding them through IT processes and tools.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA A+, Network+, Security+) are a plus.
• Experience: 2-4 years in similar roles within a tech environment or software house. Proven experience in help desk support and IT infrastructure management.
• Languages: Fluent in Italian and English.
• Technical Skills: Proficient in Microsoft 365/Office 365 and knowledge of basic scripting (e.g., Python or PowerShell) is a plus. Knowledge of system/network configuration and administration.
• Nice to Have: Familiarity with cybersecurity principles and practices; familiarity with Fortigate, Mikrotik, and Ubiquity systems.
• Soft Skills: Excellent communication in English (written and spoken); strong problem-solving abilities; proactive task management; ability to prioritize in a fast-paced environment; strong interpersonal skills and teamwork.

Hiring Process

• HR Interview (45 minutes): Assess motivation, basic requirements, cultural fit, and alignment with role expectations.
• Technical Interview (60 minutes): Deep dive into technical aspects and your background with the IT Team.
• Final Interview with the International IT Manager (60 minutes, in English): Discuss alignment with broader organizational goals.

We believe hiring should be a two-way conversation. You will have opportunities to ask questions and learn more about the company, culture, and role.

PLACE OF WORK: MILAN

The recruitment communication and eligibility statements comply with applicable regulations. Candidates are invited to send their curriculum vitae and consent to process personal data in accordance with applicable privacy laws.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Information Technology

Industries

• Manufacturing