IT Business Analyst - OTC

Haier; Vimercate; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A multinational consumer electronics company in Vimercate is seeking an experienced IT Business Analyst - OTC to support various functions related to Order to Cash processes. In this role, you'll serve as the point of contact for business units, ensure the delivery of efficient digital solutions, and analyze business requirements. Candidates should have over 5 years of experience in a similar position, strong knowledge of SAP, and excellent communication skills in English. This position offers opportunities for growth in a dynamic environment.

Competenze

• 5+ years of significant professional experience in similar positions.
• Experience in multinational companies or consulting environments preferred.

Mansioni

• Act as a SPOC for all Order to Cash related processes.
• Collect and analyze business requirements.
• Monitor development activities and resolve issues.
• Support users in project activities and testing.

Conoscenze

Knowledge of sales and logistics execution process

Credit management process knowledge

Pricing schema knowledge

Knowledge of ATP functionalities

Experience in implementing Customer Order systems

Functional experience in SAP SD and LE Modules

Project management experience

Formazione

Bachelor's degree in computer science, economics, or engineering

Descrizione del lavoro

Job Posting Title

IT Business Analyst - OTC

The challenge

An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals.

What you will do

As IT Business Analyst Order to Cash (OTC), you will act as a single point of contact (SPOC) toward all the Functions that have a stake in the Order to Cash related processes (sales, supply chain, finance), supporting them in defining their needs, while collaborating with all the different IT technical partners (internal/external) to deliver the most efficient digital solution to the business.

Key Responsibilities

• Work with the Company organizations (or functions) to help them improve their processes and systems with the aim of helping the company solve existing business problems and/or better achieve their goals.

• B e the first IT point of reference for the Business Units for all processes in its area, in collaboration with the other IT functions, across the entire architecture . Owns the functional OTC/OTD solutioning on SAP landscape.

• Contribute to the design, development, and delivery of new solutions and to enhance the existing ones.

• Conduct monitoring analyses of the Sales processes to identify improvement opportunities.

• Responsible for collecting and analyzing the Business Requirements and translating them into functional specifications for the development teams.

• Collect BU requirements and address solutioning phase, ensuring the deliverables meet the expectations in terms of functionality.

• Monitor development activities, act as a facilitator in resolving blocks or problems. Within a project, manage and lead specific tasks or streams by collecting the requirements, identifying phases and elements, monitoring task/stream progress by tracking activity.

• Support users in project activities as well as testing new functionalities and enhancements.

• Interact with Order to Cash and Logistics department from HQ and local markets.

• Interact with other areas of IT to successfully deliver a range of solutions.

• Interact with the 3rd parties/suppliers and verify the proposed solutions and check the activities planning and the due dates.

• Participate in major incidents analysis and solutioning.

What you need to succeed

Must have

• Knowledge and experience of the main sales and logistics execution process and interaction between areas.

• Knowledge of the credit management process and functionalities.

• Knowledge of pricing schema and functionalities.

• Knowledge of ATP functionalities.

• Knowledge of the logistics execution process.

• Experience in a project to implement a vertical system in the active cycle perimeter (Sales order entry, pricing management, reporting…)

• Functional experience in SAP SD and LE Modules.

• Application experience in project management, preferably in an extended environment (large number of users and companies, articulated and integrated application architecture, multi‑year planning, parallel and interconnected projects).

Education

Bachelor's degree in computer science, economics, or engineering, or equivalent experience.

Professional experience

Significant professional experience (5+ years) in a similar position in multinational companies or in consulting companies; sectors with high industrial complexity, such as with an advanced and articulated information technology environment, are preferred.

Language

English at least at an Intermediate level, both written and spoken.

Soft skills

• Problem solving, results orientation.

• Active listening, clear speech and writing.

• Building strong relationships with business and stakeholders.

• Communication skills.

Nice to have

• Experience in integration with an external logistics provider.

• Experience in integration on EDI project.

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Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.