Hospitality Operations Specialist (16h/week) Operations · Rome

Líbere Hospitality Group; Roma; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A hospitality company in Rome is seeking a dedicated Hospitality Operations Specialist to provide exceptional guest service and manage operations. Responsibilities include supervising cleaning tasks, managing stock orders, and assisting guests with check-in. Ideal candidates have previous hospitality experience, excellent communication skills, and a detail-oriented approach. Join their supportive team and thrive in a positive work environment.

Servizi

Career growth opportunities

Collaborative team environment

Work-life balance commitment

Competenze

• Previous experience in the hospitality industry preferred.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Detail-oriented with excellent organizational and time management skills.
• Strong problem-solving and decision-making abilities.

Mansioni

• Supervise cleaning tasks and resolve maintenance issues.
• Manage stock orders, invoices, and logistics.
• Assist guests during check-in and provide city information.

Conoscenze

Customer service

Communication

Organization

Problem-solving

Teamwork

Descrizione del lavoro

⭐About lhg

At Libere Hospitality Group we are different, agile and dynamic with great growth. Our vision at Libere is to create the largest alternative to hotels in Europe, focusing on alternative accommodation where technology, design and experience make the difference.

With technology in the center, we are pushing smart buildings and the guest experience to the next level. With automation and knowledge as part of our DNA, we are building hotel solutions to deliver a unique guest experience.

👣The great things you will do

As a Hospitality Operations Specialist at Libere Hospitality, you will be responsible for providing exceptional customer service to our guests and ensuring the smooth operation of our properties. Every day is different, but your responsibilities will include:

Backoffice Area

• Supervise cleaning tasks, resolve maintenance issues, and follow up on pending tasks.
• Support the City Manager and act on their behalf when necessary.

Administrative Area

• Manage stock orders, lost and found, invoices, purchases, and laundry/amenities logistics.

Customer Service Area

• Assist guests with check-in, city info, and more, ensuring effective communication as their main point of contact.

🔍What are we looking for

Are you a detail-oriented, customer-centric individual who takes pride in ensuring guests have the best possible experience? Do you enjoy working in a fast-paced environment with a team of dedicated professionals? If so, we would love to have you join our team as a Hospitality Operations Specialist!

Qualifications:

• Previous experience in the hospitality industry preferred
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Detail-oriented with excellent organizational and time management skills
• Strong problem-solving and decision-making abilities

💫Why work with us?

At Libere Hospitality, we believe in creating a positive and supportive work environment where our employees can thrive. We offer:

• 🫂We care about Results and People.
• 🐣Opportunities for career growth and development
• 💪A supportive and collaborative team environment
• 🧘🏻♀️A commitment to work-life balance

📝Apply!

If you are passionate about hospitality and are looking for a challenging and rewarding role, we would love to hear from you. Apply today to join our team!