Field Service Engineer Campania

Danaher Life Sciences; Mugnano di Napoli; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading diagnostics company in Campania is seeking a Field Service Engineer to conduct service, repair, and installation of products or IT solutions at customer sites. The ideal candidate will possess a Bachelor’s degree and solid experience in technical service. Excellent communication skills in English and Italian, along with a driving license and openness to travel, are essential for this role.

Competenze

• Must have proficient English and good communication skills in both English and Italian.
• Experience in providing technical support and working autonomously.
• Open to travel; driving license is mandatory.

Mansioni

• Provide technical customer support and on-site assistance.
• Escalate complex issues to a higher level of technical support.
• Respond to customer support calls within assigned territory.

Conoscenze

Technical service experience

Communication skills

Analytical skills

Interpersonal skills

Formazione

Bachelor's degree in engineering or Biotech Technical / Electronic Secondary School Diploma

Descrizione del lavoro

Overview

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

We are currently looking for a Field Service Engineer (Campania), who will have the possibility to conduct service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines the most cost-effective solution. Escalates complex issues to greater level of technical support or quality reporting system. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory. In addition, the candidate will demonstrate the ability to utilize critical thinking and analysis to make decisions, solve problems and implement solutions. The candidate will be able to communicate clearly, listen empathetically, and create empathy with the customer, colleagues and collaborators.

Responsibilities

• Provide technical customer support and on-site assistance to customers.
• Escalate complex issues to a higher level of technical support.
• Respond to customer support calls within an assigned territory.

Qualifications

• Bachelor’s degree in engineering is preferable, or Biotech Technical / Electronic Secondary School Diploma; proficient English is mandatory.
• Solid experience in technical service.
• Open to travel (driving license is mandatory).
• Good communication and interpersonal skills in both English and Italian.
• Able to work autonomously and as part of a team.

About the Company

You will be part of a dynamic team with a focus on delivering results and continuous improvement, while also valuing fun and teamwork. Beckman Coulter is part of Danaher Corporation, a global science and technology innovator committed to helping customers solve complex challenges and improve quality of life worldwide. Our world-class brands lead in life sciences, medical diagnostics, environmental and applied solutions. Our diverse team of 71,000 associates is united by the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.