Customer Service Specialist with Danish for SAS Airlines (relocation to Warsaw, Poland)

Concentrix; Roma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading customer service provider is looking for Danish & English-speaking Customer Support Specialists in Warsaw. The role includes providing exceptional support, advising clients, and identifying client needs. Ideal candidates are proficient in both languages, have a positive attitude, and enjoy communicating with others. The position offers a competitive salary, private healthcare, and up to 26 paid leave days. Join the team today and elevate your career in a vibrant international environment.

Servizi

Competitive salary

Private medical healthcare

Up to 26 paid leave days

Access to Multisport card

Competenze

• Proficiency in Danish and English, both written and spoken (C1 preferred).
• A positive attitude and a love for communicating with customers.
• Experience in customer service is a plus.

Mansioni

• Provide exceptional support in Danish and English through chats, emails, and calls.
• Advise clients on flights, products, prices, fares, and services.
• Identify client needs and suggest proactive solutions.
• Assist customers with travel-related issues.

Conoscenze

Proficiency in Danish

Proficiency in English

Positive attitude

Customer service experience

Strumenti

CRM tools

Descrizione del lavoro

Join Concentrix in Warsaw! 🌟

About the Job: Concentrix is on a remarkable growth journey, expanding rapidly across the Nordic market! 🎉 We're on the lookout for Danish & English-speaking Customer Support Specialists to join our SAS team. This is your chance to make an impact, elevate your career, and be part of something big! 🚀

Location Alert! 🌍

This role is based in our vibrant office at Aleja Solidarności 171, Warsaw, Poland. We know moving abroad can be challenging, so we offer top-notch relocation support to help you settle in smoothly. 🏡

Who Can Apply?

This is a mid-level position, but we welcome applicants with little or no experience. We believe in giving everyone a chance to shine! 🌟

What You'll Do :

• 🤝 Provide exceptional support in Danish and English through chats, emails, and calls.
• ✈️ Advise clients and partners on flights, products, prices, fares, and services, playing a key role in our client's success.
• 🔍 Identify client needs and proactively suggest solutions.
• 🌐 Assist customers with travel-related issues.

What We Need :

• 🇩🇰🇬🇧 Proficiency in Danish and English, both written and spoken (C1 level preferred, but personality and skills can make a difference!).
• 😊 A positive attitude and a love for communicating with customers and colleagues.
• 📚 Experience in customer service and CRM tools is a plus, but not a must.

Why Concentrix? Why Warsaw? 🤔

• 💰 A competitive salary that exceeds the Polish average, ensuring a comfortable life in Poland.
• 🏥 Private medical healthcare for your peace of mind.
• 🌏 Work in a dynamic, international environment.
• 🏖️ Enjoy up to 26 paid leave days, plus many national holidays.
• 🏋️ ♂️ Access to a Multisport card for discounted gym, sauna, and spa memberships.
• 🏢 A modern office in the heart of Warsaw.
• 📈 Opportunities for career growth and professional development, because we invest in your future!

Start Your Career with Concentrix Today! 🌟