Ward Clerk

Siloam Hospitals Group; Karet Semanggi; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading healthcare provider in Indonesia is looking for an administrative professional to support inpatient services at their cancer hospital. Responsibilities include managing patient records, ensuring accurate billing, and collaborating with nurses to update treatment plans. Candidates must have a Diploma in Pharmacy and preferably some experience in a healthcare setting. This position requires proficiency in office software and a high level of accuracy in handling medical documentation.

Qualifications

• Experience in an administrative or clerical role in a healthcare setting is preferred.
• Proficiency in office software and familiarity with EHR systems is essential.

Responsibilities

• Carry out records for continuity of administration for inpatients.
• Ensure patient information is thoroughly obtained for registration.
• Update treatment plans in collaboration with nursing staff.
• Document all patient transactions during treatment.

Skills

Ability to manage multiple tasks

High level of accuracy in handling patient information

Proficiency in Microsoft Office Suite

Education

Diploma (D3) Degree from Pharmacy

Tools

Electronic health records (EHR) systems

Job description

MRCCC Siloam Hospital Semanggi is the first private hospital in Indonesia that specialises in cancer treatment. The hospital provides a variety of health services, ranging from early cancer detection, surgical oncology, chemotherapy, and radiotherapy in an effective, reliable, and excellent quality. The hospital also has a modern building that is comfortable for visitors.

Job Description

• Carrying out records (medications used, doctors in charge, etc.) which are useful for the continuity of the administration process for all inpatients and checking all patient information/needs (medical records, etc.) in collaboration with the nurses/medical records on duty and in charge answer.
• Ensure all patient information is obtained to complete patient registration thoroughly.
• Update treatment and care plans for all inpatient patients in each care unit, in collaboration with the responsible nursing unit head.
• Document all doctor's services, all patient transactions during the treatment process (drugs, surgery, etc.).
• Complete and organize medical support forms for patients and ensure the completeness of patient medical records before returning them to the medical records department.
• Explain all administrative procedures and cost changes to patients/families.
• Ensure that all billing for discharged patients is completed and confirm patient discharge with all relevant inpatient departments after receiving confirmation from attending doctors/nurses, and ensure no patient documents are left behind upon patient discharge.
• Implement quality service and safety procedures, including training, data collection, documentation, and/or report creation needed to support achievement of hospital‑wide indicators and department/unit goals.

Qualifications

• Diploma (D3) Degree from Pharmacy
• Experience in an administrative or clerical role, especially in a healthcare setting, is preferred but not always required.
• Ability to manage multiple tasks and maintain accurate records in a busy ward environment.
• Proficiency in office software (e.g., Microsoft Office Suite) and familiarity with electronic health records (EHR) systems.High level of accuracy in handling patient information and medical documentation.

Additional Information

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