Thai Speaking Telesales Agent

Concentrix; Jawa Tengah; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading customer engagement company is seeking a Telesales representative located in Yogyakarta. The role involves making outbound calls to prospective clients, answering inbound customer inquiries, and closing sales deals to meet sales quotas. Candidates should be proficient in Thai and possess strong English skills, along with a diploma or bachelor's degree. This position requires teamwork, analytical skills, and the ability to work shifts on-site.

Qualifications

• Proven experience in Telesales or a similar role is preferred.
• Must have awareness of current affairs in relevant markets.
• Willingness to work in shifts and on-site in Yogyakarta.

Responsibilities

• Initiate outbound calls to prospective clients.
• Answer inbound calls from customers interested in products.
• Close sales deals over the phone to meet quotas.
• Identify opportunities to upsell and cross-sell to existing customers.

Skills

Proficiency in Thai language

Strong English proficiency

Analytical thinking

Team player

Education

Diploma or Bachelor's degree

Job description

Responsibilities

• Initiate outbound calls, including cold calls, to prospective clients or contact existing customers to promote products and services.
• Answer inbound calls from customers interested in products or services.
• Present and explain product or service features and benefits effectively to prospects.
• Close sales deals over the phone to meet or exceed weekly/monthly sales quotas.
• Identify opportunities to upsell and cross-sell additional products to existing customers.

Qualifications

• Diploma or Bachelor's degree.
• Proficiency in Thai language.
• Strong English proficiency (minimum B1/B2 level).
• Proven experience as a Telesales or in a similar sales/customer service role is preferred.
• Awareness of current affairs in relevant markets and countries.
• Team player with strong engagement, maturity, and analytical thinking.
• Willingness to work in shifts.
• Must be willing to work on-site in Yogyakarta.