Technical Writer

PT Global Service Indonesia; Tangerang Selatan; On-site; IDR 404.108.000 - 606.163.000; Full time

Job summary

A leading tech company in Indonesia seeks a Technical Writer to create and maintain technical documentation. The ideal candidate holds a Bachelor's in Computer Science and has at least 2 years of experience in software development environments. Responsibilities include ensuring documentation accuracy and collaborating with various teams to align content with system functionalities. Strong writing skills in English and proficiency in documentation tools are essential.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Minimum 2 years of experience as a Technical Writer.
• Strong understanding of software development lifecycle and technical concepts.

Responsibilities

• Create, edit, and maintain various types of technical documentation.
• Present complex technical information in an organized structure.
• Ensure all technical documents remain accurate and up-to-date.

Skills

Technical writing

Software development lifecycle understanding

Attention to detail

Communication skills in English

Education

Bachelor's degree in Computer Science

Tools

Microsoft Word

Confluence

Notion

Markdown editors

Draw.io

Lucidchart

Figma

Git

Job description

Responsibilities

• Create, edit, and maintain various types of technical documentation, ensuring the language used is clear, concise, and suitable for the intended audience.
• Present complex technical information in an organized and logical structure, using visuals such as diagrams, flowcharts, or tables to support understanding.
• Ensure all technical documents remain accurate and up-to-date in line with ongoing product or service developments.
• Manage document version control and maintain consistency across multiple document types and platforms.
• Collaborate closely with Business Analysts, UI/UX Designers, Testers, and Developers to gather insights, verify accuracy, and align documentation with system functionality and design.
• Review and standardize existing documentation to ensure alignment with company standards and style guidelines.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• Minimum 2 years of experience as a Technical Writer in a software development or technology-driven environment.
• Strong understanding of software development lifecycle (SDLC) and technical concepts in IT systems.
• Excellent writing, editing, and communication skills in English.
• Proficiency in documentation tools such as Microsoft Word, Confluence, Notion, or Markdown editors.
• Experience using visualization tools (e.g., Draw.io, Lucidchart, or Figma) to create diagrams and process flows.
• Familiarity with version control systems (e.g., Git) is an advantage.
• Detail-oriented, analytical thinker with the ability to translate complex technical information into clear, user-friendly content.