Stakeholder Relations Manager

Multi Bintang Indonesia; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading beverage company is seeking a Stakeholder Relations Manager to connect with communities and authorities in Surabaya. This full-time role involves managing permissions and licenses, building relationships with stakeholders, and ensuring operational continuity. Ideal candidates have 5–7 years of experience in stakeholder relations and strong communication skills. Join us to make a significant impact in your community.

Qualifications

• 5–7 years of experience in stakeholder relations or related field.
• Fluent in Bahasa Indonesia and English.
• Strong local networks in East Java are an advantage.

Responsibilities

• Lead brewery-level permit and license management.
• Build and maintain relationships with key stakeholders.
• Support brewery-level sustainability and community impact programs.

Skills

Strong communication skills

Stakeholder management

Issue management

Networking

Education

Bachelor’s degree in Law, Public Relations, Social Sciences

Tools

Laptop

Job description

About The Job

As our Stakeholder Relations Manager based at Sampangagung Brewery, you will be the connector between Multi Bintang Indonesia and the communities, authorities, and organizations surrounding our operations. Your role is to build trust, manage permits and licenses, and foster strong relationships with government officials, community leaders, religious figures, and media to safeguard our license to operate and ensure smooth brewery operations.

Job Purpose

The Stakeholder Relations Manager plays a vital role in protecting our license to operate and ensuring operational continuity at both Sampangagung and Tangerang Breweries. You will proactively manage regulatory requirements, anticipate and address issues, and engage with stakeholders to positively influence perceptions, decisions, and actions for mutual benefit. By doing so, you’ll contribute to Multi Bintang’s ambition to grow the business, strengthen our reputation, and create long-term positive impact in the communities where we operate.

#DoSomethingThatMatters

Main Responsibilities

• Lead brewery-level permit and license management (including land matters), ensuring compliance and no disruption to operations
• Anticipate, identify, and manage issues or risks that could affect operations (security, social, or environmental)
• Build and maintain strong, strategic relationships with key stakeholders, including local and provincial governments, NGOs, civil society groups, community leaders, religious figures, and media
• Collaborate with Brewery leadership and Corporate Affairs team to develop and deliver stakeholder engagement plans
• Record and track stakeholder engagement activities in the stakeholder database/logbook
• Support, monitor, and evaluate brewery-level sustainability and community impact programs

Candidate Criteria

• Education: Bachelor’s degree in Law, Public Relations, Social Sciences, or other relevant fields
• 5–7 years of experience in stakeholder relations, public affairs, NGO/community development, journalism, or a related field (manufacturing/FMCG exposure is an advantage)
• Strong track record in managing permits, licenses, and community/government relations
• Excellent communication and influencing skills, with the ability to engage stakeholders at all levels
• Proven experience in issue management, advocacy, and community engagement
• Fluent in Bahasa Indonesia and English, both written and spoken
• Strong local networks in East Java are an advantage
• Resilient, collaborative, and able to work under pressure with integrity and high ethical standards

Tools Provided

Laptop

Contract

Full-time

Why Join Us?

At Multi Bintang Indonesia, part of the HEINEKEN company, we don’t just brew beer. We brew possibilities! By joining us, you’ll directly shape the relationship between one of Indonesia’s most iconic companies and its surrounding communities. You’ll have the opportunity to make an impact where it truly matters: building trust, creating shared value, and ensuring the sustainable success of our people and business.

Note

Multi Bintang Indonesia embraces diversity and welcomes applications from all backgrounds. We are committed to fostering a positive and inclusive recruitment process. If you require any assistance during your application or at any stage of the process, please let us know how we can support you by contacting us at [e-mail].

Disclaimer

• At Multi Bintang Indonesia, your safety and trust are our top priorities. Please be aware of potential recruitment scams. We will never request any form of payment, whether for processing documents, travel arrangements, or any other part of the hiring process. If you ever feel unsure or want to verify the legitimacy of any communication, please reach out to us directly at [e-mail]. This is our official email, and we only use addresses ending in @heineken.com.
• We carefully review all applications and will contact candidates whose profiles best match the role. If this opportunity excites you, we encourage you to apply, even if you don’t meet every single requirement. Your application will still be thoughtfully considered.
• By submitting your application, you acknowledge that Multi Bintang Indonesia may share your data with trusted third-party partners appointed for recruitment purposes. Your information will be handled with strict confidentiality and in accordance with applicable data protection laws. If you have any concerns or wish to withdraw your consent, please contact us at [e-mail]