Spa Team Lead — Luxury Guest Experience

The Ritz-Carlton Hotel Company, L.L.C.; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading luxury hotel brand is hiring for a full-time Customer Service role in its spa. This position requires advising guests, managing schedules, and promoting services. Candidates should have at least 2 years of related experience and a high school diploma. Join a dynamic team where you can exemplify the Gold Standards of luxury hospitality, ensuring guest satisfaction through attention to detail and exceptional service.

Qualifications

• At least 2 years of related work experience.
• No supervisory experience required.
• Must be able to lift objects weighing less than or equal to 10 pounds.

Responsibilities

• Advise employees on general property information and services.
• Monitor time schedule and manage last-minute changes.
• Promote and sell spa/salon services and retail products.

Skills

Customer service

Attention to detail

Time management

Communication

Education

High school diploma or G.E.D. equivalent

Job description

A leading luxury hotel brand is hiring for a full-time Customer Service role in its spa. This position requires advising guests, managing schedules, and promoting services. Candidates should have at least 2 years of related experience and a high school diploma. Join a dynamic team where you can exemplify the Gold Standards of luxury hospitality, ensuring guest satisfaction through attention to detail and exceptional service.