Spa Operations Lead: Lead Team, Elevate Guest Experience

Mövenpick Hotels & Resorts; Kuta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A luxury hotel brand in Bali is looking for a Spa Operations Manager to oversee all spa activities and enhance guest satisfaction. You will lead and train a team of therapists, ensuring compliance with health and safety regulations while developing strategies to improve service delivery. The ideal candidate should have 3 to 5 years of spa operations experience and strong leadership skills. This position offers career development opportunities within a global hospitality network.

Benefits

Employee benefit card for discounted hotel stays

Learning and development programs

Opportunities for career growth

Qualifications

• 3-5 years of experience in spa operations.
• Strong leadership skills to manage a diverse team.
• Excellent customer service skills.

Responsibilities

• Manage and coordinate all aspects of spa operations.
• Lead, train, and motivate a team of spa therapists.
• Ensure compliance with health and safety regulations.
• Develop strategies to enhance guest satisfaction.

Skills

Leadership skills

Customer service skills

Spa operations management

Job description

A luxury hotel brand in Bali is looking for a Spa Operations Manager to oversee all spa activities and enhance guest satisfaction. You will lead and train a team of therapists, ensuring compliance with health and safety regulations while developing strategies to improve service delivery. The ideal candidate should have 3 to 5 years of spa operations experience and strong leadership skills. This position offers career development opportunities within a global hospitality network.