Spa and Wellness Manager

Bali Jobs Recruitment; Ubud; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

An international luxury resort near Ubud, Bali, is seeking a Spa and Wellness Manager to oversee operations and curate wellness programs. The ideal candidate will have in-depth knowledge of spa treatments and strong leadership skills. Responsibilities include ensuring high-quality service and profitability while promoting holistic wellbeing. The role requires excellent customer service and innovative program design abilities. This is a key position in maintaining the resort's wellness philosophy and providing exceptional guest experiences.

Qualifications

• In-depth knowledge of spa treatments and wellness programs.
• Strong customer service with attention to detail.
• Ability to design wellness programs and lead a team.

Responsibilities

• Oversee the operations of the Spa and Wellbeing department.
• Curate wellness programs to ensure personalized guest experiences.
• Maintain department profitability while upholding quality standards.

Skills

Customer service skills

Leadership capability

Financial acumen

Knowledge of spa treatments

Innovative program design

Interpersonal skills

Job description

Our client, an international 5-star luxury resort nestled near Ubud, Bali, is seeking a Spa and Wellness Manager to oversee the overall spa and wellbeing operations, curate holistic wellness programs, and deliver exceptional, personalized guest experiences while ensuring the departments quality, profitability, and alignment with the resorts wellness philosophy.

Requirements

• In-depth knowledge of spa treatments, wellness programs, and fitness services.
• Certified yoga teacher is an advantage.
• Strong customer service skills with close attention to detail.
• Solid financial acumen, including experience in budgeting and cost control.
• Ability to design and implement innovative wellness programs and services.
• Strong leadership capability to manage and develop a spa and wellbeing team.
• Well-versed knowledge in holistic wellness.
• Well-presented with excellent grooming standards.
• Fast learner with a strong drive for growth and improvement.
• Proactive, energetic, and highly motivated.
• Outstanding interpersonal and communication skills, with a natural ability to connect with people.
• Demonstrates integrity, strong work ethic, and attention to detail.

Key Responsibilities

• Oversee the overall operations of the Spa and Wellbeing department.
• Manage and curate wellness programs and spa treatments to ensure exceptional and personalised guest experiences.
• Promote holistic wellbeing through spa services, fitness activities, and tailored wellness programs.
• Ensure the department operates profitably while maintaining high quality and service standards.
• Monitor and manage departmental performance, including service delivery and guest satisfaction.
• Uphold the brand's philosophy by integrating nature, wellness, and mindful experiences into spa offerings.