Software Engineer – Infra Observability

GoTo Group; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A prominent tech company in Indonesia is looking for a Software Engineer - Observability to enhance their cloud infrastructure's reliability and performance. This role involves developing observability solutions, optimizing monitoring and logging systems, and collaborating with engineering teams. Candidates should have strong experience with observability tools like Prometheus and Grafana, along with problem-solving skills to improve system visibility. This position offers an opportunity to work in a dynamic and collaborative environment.

Qualifications

• Contribute to creating RFC, designing systems for new features.
• Migrating leftover service/things from 3rd-party observability platform.
• Coding for products, features, automation & operational tasks.

Responsibilities

• Develop product features to improve observability tools.
• Ensure high availability and performance of observability platforms.
• Collaborate with product teams to integrate observability best practices.

Skills

Strong experience in observability

Ability to debug and optimize observability pipelines

Strong problem-solving skills

Tools

Prometheus

Grafana

OpenTelemetry

ELK/EFK

Loki

VictoriaMetric

Tempo

VictoriaLog

Job description

About the Role

As a Software Engineer - Observability, you’ll be responsible for building and operating observability solutions that ensure the reliability, performance, and scalability of GTF’s cloud infrastructure. Your role involves designing and implementing monitoring, logging, and alerting systems that give developers clear visibility into production environments. You’ll work closely with other infrastructure engineers and product teams to enhance platform resilience, improve developer productivity, and ensure seamless operations across millions of daily users. In your first six months, you’ll directly contribute to strengthening observability systems, driving automation, and scaling infrastructure to meet growing demand.

What Will You Do

• Develop product features to improve our observability tool in GTF. This will include:
• Enable distributed tracing adoption within GTF Engineering
• Integration between existing logging, metrics, and distributed tracing
• Integrate the above feature onto gtflabs.sh, seamless & swift usage for the user
• Pricing schema and integration for the above productsEnhance existing user interfaces, including Barito Market and gtflabs.sh
• Adding capability & polishing internal products to be ready to sell
• Develop automation for monitoring, logging, and tracing to improve system reliability and reduce manual effort.
• Ensure high availability and performance of the observability platform through proactive tuning and scaling.
• Collaborate with product engineering teams to integrate observability best practices across all services and infrastructure.

What Will You Need

• Contribute to creating RFC, designing systems for new features, implementing the detailed task
• Migrating leftover service/things from 3rd-party observability platform to an internal product
• Contribute to user interface & user experience improvement
• Coding for products, features, automation & operational task
• Strong experience in observability (monitoring, logging, tracing) and related tools (e.g., Prometheus, Grafana, OpenTelemetry, ELK/EFK, Loki, VictoriaMetric, Tempo, VictoriaLog).
• Ability to debug and optimize observability pipelines, improving log ingestion, metrics storage, and alerting efficiency.
• Strong problem-solving skills with a proactive approach to improving system visibility and reliability.

About the Team

GTF Cloud Infrastructure is continuously evolving to support a wide range of services used across Indonesia and Southeast Asia. Our 60+ member team serves as the backbone of GTF, ensuring product deployment is fast, reliable, and consistent at massive scale. Beyond engineering, we’re a collaborative and close‑knit group who enjoy sharing knowledge, exchanging perspectives, and recharging together — whether it’s over coffee, games, or casual catch‑ups.