Social Media Operations Specialist

PT Transisi Mobile Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A telecommunications company in Jakarta Utara seeks a skilled individual for social media strategy to enhance user engagement. The role includes planning digital campaigns, creating content, and collaborating with global teams. Candidates should have a Bachelor's degree in related fields and hands-on experience in social media operations. Proficiency in English is required, and knowledge of Chinese is preferred. Strong communication and creative skills are essential.

Qualifications

• Hands-on experience in social media operations, familiar with the Telecommunication industry.

Responsibilities

• Plan and execute integrated digital campaigns across multiple platforms.
• Oversee creation and scheduling of compelling content.
• Monitor online communities and maintain positive sentiment.

Skills

Excellent communication

Interpersonal skills

Proficiency in English

Understanding of social media platforms

Creative mindset

Ability to multitask

Education

Bachelor's degree in Marketing, Communications, Business

Job description

Through your strategic, creative social media storytelling, empower users to discover how a smartphone can truly elevate and enrich their daily lives.

Job Description

Plan, execute, and optimize integrated digital campaigns across Facebook, TikTok, Instagram, YouTube, and other emerging channels.

Support new product launches with end-to-end campaign planning and rollout.

Oversee creation and scheduling of compelling content that reflects brand identity, delivers software values and resonates with target audiences.

Monitor online communities, respond to inquiries, and maintain positive sentiment.

Schedule daily posts, stories, and reels that help users better understand the benefits of smartphone software features (such as Dynamic Island by iOS, Cirecle to Search by Android, etc).

Work closely with regional marketing and sales teams, as well as the Global Head Office, to align messaging and ensure consistent execution across all channels.

What are we looking for

Excellent communication, interpersonal skills to cooperate with global teams from different functions.

Proficiency in both spoken and written English. Chinese speaker is preferred.

Thorough understanding of all major social media platforms (Facebook, Instagram, Twitter, LinkedIn, YouTube, Pinterest etc).

A creative mindset and willingness to think outside the box to create engaging content, while having a high level of attention to detail.

Fast learner with an ability to adapt techniques based on requirements.

Ability to multitask in a fast-paced environment and meet tight deadlines.

Qualifications and Experience

Bachelor’s degree or above in Marketing, Communications, Business, or related fields.

Hands-on experience in social media operations, familiar with content styles and platform operations in the Telecommunication industry.

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as an Operations Specialist?