Shift Supervisor - Jakarta

GardaWorld; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global security leader located in Jakarta is seeking an experienced Shift Supervisor to coordinate the Security Operations Centre. This role involves managing security measures, incident responses, and team training. Ideal candidates will have a supervisory background in security, excellent leadership skills, and knowledge of risk management principles. The position is open to all, with a strong encouragement for female applicants.

Qualifications

• Previous experience in a supervisory/management role.
• Solid knowledge of security risk management principles.
• Excellent leadership and problem-solving skills.

Responsibilities

• Coordinate operational activities of the Security Operations Centre.
• Manage incident responses and documentation.
• Oversee operation of security measures and compliance.

Skills

Supervisory/management experience

Leadership skills

Problem-solving skills

Knowledge of security risk management

Excellent communication skills

Experience in dynamic environments

Education

Certificate IV in Training and Assessment

Job description

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Business Unit: Security Services

Location:

Jakarta, Indonesia, ID

Position: Shift Supervisor - Australian Embassy, Jakarta

Nationality : Australian

Security Clearance : Negative Vetting Level 2 (NV2)

Role

The Shift Supervisor (SS) is responsible for coordinating the day-to-day operational activities of the Security Operations Centre (SOC).This includes:

• Providing advice to Service Provider Personnel, contractors, and other stakeholders on a wide range of security issues and processes in accordance with approved security policies, plans and procedures
• Conduct of Embassy specific training of the Security Guard Force including managing the guard induction program, training on use of security equipment, developing and exercising of guarding SOPs
• Respond to, manage, and document notifiable incidents
• Manage access control, including for visitors and events
• Oversee effective operation of physical and electronic security measures including but not limited to CCTV, electronic access control systems and alarms
• Undertake security compliance activities including after-hours checks and inspections of Embassy security infrastructure
• Contribute to the development of security policies, Plans and operating procedures
• Maintain logs related to SOC functions as well as maintenance and repair records
• Undertake security related administrative tasks, and
• Work in a rotational 24/7 SOC environment.

Skills and Experience

The SS must have:

• Previous experience in a supervisory/management role
• Excellent leadership and problem-solving skills
• Solid knowledge of security risk management principles and terminology to work competently within security risk management
• Excellent communication skills (oral and written)
• Experience working in a high tempo, dynamic and challenging environment, and
• Willing to work on a 24/7 rostered work pattern.

The SS must not have a criminal record and must not have been dishonourably discharged from service or convicted under the Defence Force Discipline Act (1982) (or equivalent) or terminated from employment in a similar role.

Desirable skills and experience of the SS include:

• Previous experience working in a diplomatic environment
• Previous experience in a similar capacity
• Previous relevant experience in the public or private sectors, military or law enforcement experience of not less than five (5) years with an excellent record of conduct
• Trained in first aid as a minimum to HLTAID006
• Certificate IV in Training and Assessment (TAE40110 or upgraded to TAE40116), and
• Working knowledge of the local language.

Females are highly encouraged to apply.

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.