Senior Specialist - Application Support (D365)

IDS Medical Systems Group; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading medical systems firm in Jakarta Utara is seeking a Senior Specialist - Application Support. You will provide 2nd level IT support, troubleshoot D365 FO and internal applications, and manage change requests. Candidates should have a degree in Computer Science or IT, over 3 years of IT experience, and strong analytical skills. This role offers a competitive opportunity to drive system improvements and support business processes.

Qualifications

• Experience as IT Manager or Functional Consultant with background from multiple industries.
• More than 3 years of experience as IT with functional skills in AX 2009/AX 2012 or more than 2 years with D365 FO.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide 2nd level IT support and troubleshoot issues in D365 FO.
• Identify system gaps and propose solutions for improvement.
• Manage change requests from users and corporate DIT.

Skills

SQL

Business Process

Finance/Tax Indonesia

Power BI/Business Intelligent

Web/Mobile Apps (Android/IOS)

Education

Recognized Degree in Computer Science, IT or related fields

Job description

Senior Specialist - Application Support (D365)

2nd level IT support, troubleshooting, investigation issues of D365 FO and other internal applications

Identify system gap, Propose Solution and Improvement for business, Maintain application system security

Managing Change Request (system modification request) from Users and Corp DIT

Involved in IT Project, Internal/External Audit process

Qualifications

• Recognized Degree in Computer Science, IT or related fields
• Experienced as IT Manager with background from multiple industries (manufacture, distribution, retails) or Experienced as Functional Consultants with clients from multiple industries (manufacture, distribution, retails, etc)
• Skilled in SQL, Business Process, Finance/Tax Indonesia
• > 3 years as IT with Functional Skills (AX 2009, AX 2012) Trade Logistic, Finance, Production or > 2 years with D365 FO
• Skilled in Power BI/Business Intelligent, Web/Mobile Apps (Android/IOS)
• Leadership and able to make decisions in fast and effective way
• Smart, strong analytical and problem-solving skills