Sales Representative

PT Trakindo Utama; Denpasar; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading heavy equipment company in Bali, Indonesia, is seeking an experienced candidate to handle commercial negotiations and manage customer relationships. You will be responsible for ensuring accuracy in sales processes and achieving PS sales targets. The role requires a minimum D3 in any major, a GPA of at least 2.75, and relevant experience. Commitment to customer support and relationship building is key.

Qualifications

• Minimum GPA of 2.75 required.
• At least 1 year of experience in relevant fields.
• Applicable for both fresh graduates and experienced candidates.

Responsibilities

• Handle commercial negotiations with customers including price and warranty claims.
• Respond to inquiries on customer product support needs.
• Gather and convert leads into sales.
• Inform management of changes to customers' machine locations.
• Resolve AR disputes and update customer databases.

Skills

Commercial negotiation

Customer relationship management

Sales analysis

Education

D3 in All Major / Engineering

Job description

Job Descriptions

Minimum D3 in All Major / Engineering / Sales Representative major
GPA minimum 2.75
Minimum 1 year experience in Freshgraduates (External Candidates) / Heavy Equipment / Mechanic (Internal Candidates) / Salesman (External Candidates) / Service / Equipment Management Analyst (Internal Ca / Technician (Internal Candidates) / Warehouseman (Internal Candidates) / Working Experience

Responsibilities

• Responsible for handling commercial negotiation with customers including negotiation of price, terms and conditions, and Warranty claim disputes.
  Responsible for responding to inquiry / requests on customers’ Product Support needs, coordinating with Parts, Service, and EM division to support Customers’ needs.
  Responsible for gathering, assessing, prioritizing and following up on leads (incl. from OLGA) and convert those leads to Sales.
  Responsible for informing Sales Manager/ Supervisor on changes to Customer’s Machine location and maintenance plan.
  Responsible for raising forecast for committed demand stocking based on Customer’s needs.
  Responsible for resolving AR disputes (e.g., due to documentation issues) for transactions at the Branch.
  Responsible for inspecting equipment, create visit report and update customer MEP database.
  Responsible for developing customer visit plan, visit customers face-to-face at branch and build relationships with decision- makers to understand their needs and business goals.
  Accountable for ensuring committed demand forecast is accurate and changes on forecast communicated.
  Accountable for ensuring accuracy of sales document (e.g., PO) and follow up with customers to resolve discrepancy.
  Accountable for ensuring standardized treatments and offerings across accounts.
  Accountable for managing Customer transaction journey from lead-to-cash (e.g., receiving PO, giving customers updates on order status).
  Accountable for ensuring achievement of PS Sales target and manage relationship with the assigned accounts.