Sales Manager

IHG Hotels & Resorts; Provinsi Bali; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A prominent hospitality group in Bali seeks a Senior Sales Manager to drive revenue growth and enhance customer relationships. The role involves developing sales strategies, implementing marketing plans, and ensuring excellent guest experiences. Candidates should have at least five years of senior sales experience, a relevant degree, and fluency in English. This position emphasizes collaboration with sales channels and community engagement to expand the customer base. Join us and contribute to the success of this upscale resort.

Qualifications

• Minimum five years’ experience in a senior sales role.
• Strong understanding of the hotel market and competitors.
• Ability to develop and implement effective marketing strategies.

Responsibilities

• Write and implement the marketing plan and sales targets.
• Generate revenue and build profiles for the resort.
• Collaborate with off-property sales channels for coordinated efforts.
• Develop relationships with clients to enhance future bookings.
• Respond to customer feedback to improve service.

Skills

Sales strategy development

Customer relationship management

Market analysis

Revenue generation

Fluent in English

Education

Bachelor’s degree in hospitality or related field

Job description

As Senior Sales Manager (JSO), I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel.

Duties and Responsibilities

• Writing and implementing the marketing plan, contracting, setting sales targets by segment and by client and prospect, undertaking advertising, sales, promotions and publicity initiatives, working with the revenue manager for setting rates, and directing the sales and marketing team.
• Continually focus on revenue generation and profile building for our resort and spa and for Six Senses. Marketing strategies and tactics will be constantly assessed to remain relevant and effective.
• Instill a cost-focused philosophy through training and education.
• Operate the property consistent with all legal, statutory and financial requirements and documentation; reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.
• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary, and not duplicative.
• Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows.
• Develops relationships within the community to strengthen and expand the customer base for sales opportunities.
• Identify new business to achieve personal and location revenue goals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand. and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns to offer better business solutions.
• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Executes and supports the company’s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interact with guests to obtain feedback on product quality and service levels.

Qualifications

• Possess some equivalent combination of education and experience. Bachelor’s degree in hospitality, Sales & Marketing, Hotel or Business Management, and more than five years’ experience in a senior sales role, preferred.
• Fluent in English.
• Indonesian Nationality – Jakarta Based

The above is intended to provide an overview of the role and responsibilities of a Senior Sales Manager (JSO) at Six Senses Uluwatu Bali. It is not and does not imply that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Uluwatu Bali is an equal opportunity employer. This policy applies to all terms and conditions of employment.

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