Sales Manager ( Jakarta Sales Office)

Accor Hotels; Daerah Khusus Ibukota Jakarta, Makassar; On-site; IDR 502.512.000 - 837.521.000; Full time

Job summary

A leading hotel group in Jakarta seeks a Sales & Marketing professional to manage events and ensure client satisfaction. You will coordinate event proposals, maintain account profiles, and monitor competitor strategies. The ideal candidate has over 3 years of relevant experience and strong leadership abilities. Proficiency in English and Microsoft Office is required. This role promises dynamic work hours in a vibrant hotel environment, maximizing sales revenue through excellent customer relations.

Qualifications

• Minimum of 3 years of experience in a similar capacity with proven track records.
• Excellent reading, writing and oral proficiency in English language.
• Ability to work well in stressful & high-pressure situations.

Responsibilities

• Handle incoming event leads professionally through all channels.
• Provide detailed conference and events proposals.
• Monitor competitors’ rate strategy, account penetration and marketing activities.

Skills

Leadership

Communication

Customer contact skills

Interpersonal skills

Tools

Microsoft Office

Job description

Company Description

Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

Job Description

This position is responsible for the Sales & Marketing Department activities including its planning and execution in line with the annual hotel strategy and business plan with the main target to achieve/exceed the target.

You will:

• Handle incoming event leads professionally through allchannels.
• Provide detailed conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized.
• Coordinate and host familiarisation and site inspections.
• Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets.
• Update and maintain accurate account profiles in the database systems.
• Ensure success in delivering customer events in order to ensure client satisfaction and repeat business.
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
• Fully responsible of accounts under his/her management; including business production, updating profile and contracting or renewing contracts
• Update management on VIP arrivals, meet and greet accordingly
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Conduct negotiations to achieve the best profit and rates for the Hotel
• Attend hotel clients and local community business events to network and maintain high visibility

Qualifications

• Minimum of 3years of experience in a similar capacity with proven track records
• Excellent reading, writing and oral proficiency in English language
• Proficient in Microsoft Office application, especially MS Outlook, Excel, Word & PowerPoint
• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work well in stressful & high‑pressure situations
• A team player & builder
• A motivator & self‑starter
• Well‑presented and professionally groomed at all times