Retail Associate (Surabaya)

PT. ADIDAS INDONESIA; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading sportswear company is hiring Retail Associates in Surabaya. You will inspire consumer loyalty, meet sales targets, and provide exceptional service. Required skills include 2-4 years of retail experience and a good command of Bahasa Indonesia. This role is perfect for someone looking to thrive in a dynamic environment.

Qualifications

• Preferably 2-4 years in a sports/fashion retail environment.
• Basic numeracy and literacy skills required.
• Good command in oral and written Bahasa Indonesia.

Responsibilities

• Meet or exceed store sales and KPI targets.
• Ensure exceptional customer service.
• Process merchandise deliveries efficiently.

Skills

Customer service skills

Communication skills

Sales techniques

Education

Secondary/Vocational Education

Tools

MS Office Applications

Job description

Overview

adidas is hiring Retail Associates on a contract basis for a store in Surabaya.

NOTE: Please only apply if you are currently based in Surabaya or you are open to be placed in Surabaya.

Purpose / Mission

Contribute to meeting or exceeding store sales and profit targets by:

• Passionately inspiring consumer loyalty to the brand
• Effectively serving and selling to customers
• Diligently executing store operations

Key Responsibilities

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Minimize loss in both the stockroom, and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

Professional background / Experience

• Preferably between 2-4 years working in a sports/fashion customer & commercial-focused retail environment
• Basic numeracy, literacy, and verbal communication skills
• Industry: Preferably in apparel/fashion/sports
• Education: At least Secondary/Vocational Education
• Technical: Basic in MS Office Applications; Word, Excel, Power Point; and Outlook
• Language: Good command in oral and written Bahasa Indonesia

Application questions

• What is your expected monthly basic salary?
• How many years' experience do you have as a Retail Sales Associate?
• How much notice are you required to give your current employer?
• How many years' experience do you have as a Sports Retail Sales Associate?

Retail & Consumer Products 51-100 employees

Inspired by our heritage, we push the boundaries of culture and human performance. Through sport, we have the power to change lives.

Headquartered in Herzogenaurach, Germany, we employ more than 59,200 people across the globe.