Restaurant Manager (Mandarin Speaker)

IHG Hotels & Resorts; Kepulauan Riau; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hospitality organization is seeking a Restaurant Manager (Mandarin Speaker) for their Holiday Inn Resort Bintan. In this role, you will oversee daily operations, ensure high food quality and service, and lead the restaurant team. Strong leadership and fluent Mandarin skills are essential for engaging with guests and stakeholders. If you are passionate about hospitality and possess the required expertise, we encourage you to apply and start your journey with us.

Qualifications

• Proven experience as a Restaurant Manager or similar role in a hotel or resort.
• Fluent in Mandarin and English (spoken and written).
• Strong leadership, communication, and organizational skills.
• Passion for hospitality and guest service excellence.

Responsibilities

• Manage daily restaurant operations and service delivery.
• Lead, train, and motivate the restaurant team.
• Ensure high standards of food quality, service, and cleanliness.
• Control costs, inventory, and revenue performance.
• Handle guest feedback and resolve issues professionally.

Skills

Operational expertise

Leadership

Fluent in Mandarin

Communication skills

Job description

Welcome to IHG Hotels & Resorts

We are one of the leading hospitality organisations in the world, with many corporate hubs dotted around the globe where you can find over 6,600+ hotels and over 375,000 colleagues, too. Whether your passion is guest experience, sustainability or helping employees to thrive, there is Room for You at IHG.

We are looking for a Restaurant Manager (Mandarin Speaker) to join our team at Holiday Inn Resort Bintan.

As Restaurant Manager, you will be responsible for leading daily restaurant operations to deliver exceptional guest experiences while achieving service, quality, and financial objectives. This role requires strong leadership, operational expertise, and the ability to communicate effectively in Mandarin to engage with guests and stakeholders.

You will lead and develop the restaurant team, ensure compliance with IHG brand standards, manage cost control and inventory, and work closely with Culinary and Operations teams to drive performance and guest satisfaction.

Your Day-to-Day

• Manage daily restaurant operations and service delivery
• Lead, train, and motivate the restaurant team
• Ensure high standards of food quality, service, and cleanliness
• Control costs, inventory, and revenue performance
• Handle guest feedback and resolve issues professionally

  What We Need From You

  • Proven experience as a Restaurant Manager or similar role in a hotel or resort
  • Fluent in Mandarin and English (spoken and written)
  • Strong leadership, communication, and organizational skills
  • Passion for hospitality and guest service excellence

  Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.