Remote Crypto Chat Support Specialist

SupportYourApp; Remote; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global customer support company is looking for a Chat Support Consultant to provide high-quality customer support in crypto trading. This remote role requires native Indonesian and C1-level English skills, as well as strong analytical thinking. Ideal candidates will have at least 6 months of live chat support experience, preferably in the financial services sector. Enjoy a flexible schedule and opportunities for self-development in a supportive environment.

Benefits

Flexible schedule

Opportunity to cooperate fully remotely

Inclusive international environment

Compensation in USD

Rewards for referring friends

Balance between project workload and personal time

Responsive leadership interested in development

Qualifications

• 6+ months of live chat support experience in crypto or financial services preferred.
• Basic financial knowledge or payment/banking experience is preferred.
• Strong computer skills with a stable internet connection required.

Responsibilities

• Deliver high-quality customer support in crypto trading via live chat and email.
• Build strong and lasting customer relationships.
• Handle sensitive customer data with care and security.

Skills

Native Indonesian speaker

C1-level English skills

Live chat support experience

Strong analytical thinking

Positive, proactive attitude

Tools

Salesforce

Job description

A global customer support company is looking for a Chat Support Consultant to provide high-quality customer support in crypto trading. This remote role requires native Indonesian and C1-level English skills, as well as strong analytical thinking. Ideal candidates will have at least 6 months of live chat support experience, preferably in the financial services sector. Enjoy a flexible schedule and opportunities for self-development in a supportive environment.