Quality Manager

Smoore Technology Indonesia; Singosari; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading vaping technology company in Indonesia is seeking a Quality Manager to oversee quality management in their Malang plant. This role involves establishing and optimizing quality systems, leading audits, managing a team, and driving improvements to ensure compliance and enhance customer satisfaction. Candidates should hold a relevant degree and possess over eight years of quality experience, with strong knowledge of ISO standards and quality tools. Proficiency in English is required.

Qualifications

• Minimum 8 years of relevant quality experience, with at least 3 years in team management.
• Familiar with quality systems such as ISO9001, ISO14001, GMP.
• Proficient in common quality tools (8D, FMEA, SPC).
• Good in English, capable of using it as a working language.

Responsibilities

• Responsible for overall quality management of the factory and the quality system.
• Drive quality improvement projects and enhance product consistency.
• Lead customer and third‑party audits and coordinate corrective actions.
• Handle customer quality feedback and lead the team in problem analysis.

Skills

Quality Management

Problem Analysis

Cross-Departmental Collaboration

Quality Tools (8D, FMEA, SPC)

Communication

Education

Bachelor’s degree in Quality Management, Engineering, Chemistry, Biology

Tools

ISO9001

ISO14001

GMP

Job description

About Smoore

Smoore International is an enterprise focusing on R&D of atomization technology with solutions and owns a series of tech brands, including FEELM, CCELL, and METEX and product brand VAPORESSO. Headquartered in Shenzhen, China, with 15 independent industrial parks located in China, and 4 plants in Indonesia.

SMOORE Indonesia is part of SMOORE Holding International, a global leader in offering vaping technology solutions, including manufacturing vaping devices and vaping components for HNB products on an ODM basis, with advanced R&D technology, strong manufacturing capacity, wide-spectrum product portfolio and diverse customer base. Headquartered in China and as part of our business growth in Indonesia curently we have 4 plants in Indonesia :

1. PT. Smoore Technology Indonesia in Malang

2. PT. Atomization Technology Indonesia in Pasuruan

3. PT. Merit Technology and Innovation Indonesia in Sidoarjo

4. PT. Genesis Technology Indonesia in Malang.

Our Malang Plant currently are looking for Quality Manager and here for details:

Responsibilities

• Responsible for overall quality management of the factory, establishing, maintaining, and continuously optimizing the factory quality system to ensure compliance with customer and regulatory requirements
• Build and improve the factory quality system, develop and implement quality standards, processes, and management regulations
• Organize and implement factory quality policies and objectives, drive quality improvement projects, and enhance product consistency and customer satisfaction
• Lead customer and third‑party audits, prepare audit documentation, and coordinate departments to complete corrective actions and continuous improvements
• Handle customer quality feedback, lead the team in problem analysis, root cause investigation, and improvement follow‑up to ensure closure and prevent recurrence
• Promote cross‑departmental collaboration, monitor quality control in the production process, and ensure products meet internal and external standards
• Manage daily operations of the Quality Department, guide and develop team members, and enhance overall professional capabilities
• Regularly report quality status and improvement plans to company management, providing data support for decision‑making.

Qualifications

• Bachelor’s degree or above, preferably in Quality Management, Engineering, Chemistry, Biology, or other related majors
• Minimum 8 years of relevant quality experience, with at least 3 years in team management
• Familiar with quality systems such as ISO9001, ISO14001, and GMP, with proven experience in factory quality system establishment and audit handling
• Proficient in common quality tools (e.g., 8D, FMEA, SPC, APQP, PPAP), with the ability to independently drive quality improvement projects
• Proven experience and successful cases in quality system establishment and continuous improvement
• Strong communication, coordination, and stress management skills; capable of leading customer issue resolution and driving cross‑functional collaboration
• Good in English, capable of using it as a working language.