QA/QC/Laboratory Operations Lead

PT Agate International; Indonesia; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in Indonesia seeks a QA/QC Supervisor responsible for managing laboratory activities, ensuring compliance with quality standards such as GMP and ISO. The ideal candidate has a Bachelor of Science in Biology or related fields, with at least 5 years of experience in QA/QC, including supervisory roles. Strong leadership and attention to detail are essential. This role contributes to the company’s commitment to preserving biodiversity through quality innovations.

Qualifications

• At least 5 years of working experience in QA/QC and laboratory.
• Minimum 3 years experience as a supervisor.
• Good computer skills, experience in Google Workspace or MS Office.

Responsibilities

• Manage QA/QC/laboratory activities efficiently.
• Ensure guidelines and procedures are followed.
• Lead investigation processes related to customer complaints.

Skills

Leadership skills

Attention to detail

Problem solving

Interpersonal skills

Education

Bachelor of Science in Biology or related major

Tools

GMP

ISO 9001

ISO 17025

Job description

Qualifications

• Passionate in preserving Indonesia biodiversity through sustainable innovations.
• Bachelor of Science in Biology, Biomedical Science/Engineering, Pharmaceuticals, Chemistry, Chemical/Industrial Engineering or other related major.
• Having at least 5 years of working experience in QA/QC and laboratory, with at least 3 years of experience as a supervisor, having experience in managerial position is an added value.
• Having experience in GMP, GLP, ISO 9001, CPOIB, and ISO 17025 is a must.
• Having experience in CPAKB, and ISO 13485 is an added value.
• Having experience in molecular biology techniques is an added value.
• Good computer skills, i.e. experience in Google Workspace (Sheet, Slides & Docs) or MS Oce (Excel, Word and PPT).
• Have high integrity, honesty, dynamic, highly organized, and excellent attention to detail.
• Able to work with a team, excellent communication, interpersonal skills, problem solving, and leadership. Able to manage complex and large teams.

Job Responsibilities

• Responsible for managing QA/QC/laboratory activities and ensuring these activities run smoothly and efficiently.
• Ensuring the established guideline and procedure has been understood, followed, and implemented properly by all team members.
• Monitoring all activities related to repair, maintenance, and calibration of all equipment conducted as per stated procedure, Ensuring that all equipment used in the company (laboratory and production area) runs well as per the specification of the equipment.
• Handling any customer complaints or queries as necessary and wisely.
• Lead the investigation process and work closely with other Lead Departments for any problems that arise related to customer complaints, discrepancies during the analysis and reporting process, as well as incidents that occur.
• Support the activity related to all Environment, Occupational Health, and Safety (EHS) programs and requirements, especially in the laboratory, production and warehouse, where biological agents of concern are used, handled, or stored.
• Conduct training and assessment related to quality and safety, especially to QA/QC/Lab members and Technical Team (Operations and R&D Team).
• Support in the training of new staff on workflow and guideline/procedure/working instruction etc.
• Assist in the supervision of staff and promote teamwork, deals with any staff issues which may arise from time to time i.e. grievances, disciplinary matters, and others.
• Conducting the procedure related to IQA/Internal Quality Assurance (PMI/Pemantapan Mutu Internal) and EQA/External Quality Assurance (PME/Pemantapan Mutu Eksternal) follows the established procedure and complies with the government regulation.
• Responsible as a management representative and Penanggung Jawab Mutu for the implementation of the Internal Quality Assurance System which is integrated with CPOIB and the ISO 9001.

Only shortlisted candidates will be contacted.