Operations Training Supervisor

SAMIR; Daerah Istimewa Yogyakarta; On-site; IDR 10.000.000 - 15.000.000; Full time

Job summary

A leading training company in Sleman, Yogyakarta is looking for a Training Supervisor responsible for delivering effective training programs tailored to employee needs. The ideal candidate will collaborate with stakeholders, evaluate performance, and develop materials for training initiatives. Applicants should possess a bachelor's degree and 1-3 years of relevant experience. This is an opportunity to make a significant impact within a collaborative and innovative environment.

Qualifications

• Bachelor's degree in any field.
• 1-3 years proven training experience in Desk Collection/Customer Service/Credit Analyst/QA.
• Familiarity with training and development tools.

Responsibilities

• Identify company training needs with internal stakeholders.
• Evaluate performance to address skill gaps.
• Create and prepare training materials.

Skills

Training and development skills

Time management

Organizing skills

People skills

Dynamic and resilient

Education

Bachelor's degree

Job description

Primary Job Role:

Training Supervisor is responsible for delivering and providing the program as per the company’s needs, do curriculum review and modification as needed, and evaluation of training programs using various feedback methods.

Job Description:

1. Collaborate with internal stakeholders to identify company training needs
2. Evaluate Desk Collection/Customer Service/Credit Analyst/QA performance to gauge where skills are lacking
3. Create training programs to address skill gaps in employees
4. Prepare learning materials for training and development programs
5. Develop onboarding programs for new employees
6. Conduct surveys to gauge the effectiveness of program

Job Qualifications:

1. Bachelor's degree in any background
2. Proven experience in as a trainer for Desk Collection/Customer Service/Credit Analyst/QA for 1-3 years
3. Familiar with training and development skill and tools
4. Excellent time management and organizing skill
5. Has a passion to help employees thrive their target
6. Dynamic and resilient
7. Strong “people” sense
8. Based in Sleman, Yogyakarta, and nearby areas

Are you ready to be Samiritans?

Let's be part of our collaborative and innovative environment.

We want YOU to make an impact! 🌟