Operations Manager

Indo Ned Consultancy Company; Provinsi Bali; On-site; IDR 667.556.000 - 1.001.336.000; Full time

Job summary

A consulting firm based in Bali is seeking an experienced Operations Manager to oversee daily operations, optimize processes, and drive performance. The ideal candidate will have a Bachelor's degree, at least 5 years of operations management experience in a service-oriented environment, and exceptional analytical and leadership skills. This role entails communication with international clients and collaboration across various departments to ensure high-quality service delivery.

Benefits

Exposure to multiple divisions

Opportunities for process optimization

Collaborative international environment

Qualifications

• 5+ years of experience as an Operations Manager in a service-oriented company.
• Proven track record in financial management and project supervision.
• Experience in handling vendors and maintaining partnerships.

Responsibilities

• Oversee day-to-day operations across all departments.
• Implement, monitor, and improve SOPs and workflows.
• Prepare operational reports and performance updates.

Skills

Analytical skills

Leadership

Problem-solving

Decision-making

Communication

Education

Bachelor’s degree in Law or related fields

Job description

About Indoned Consultancy
Indo-Ned Consultancy, based in Kuta, Bali, is a service-based consulting firm specializing in legal, accounting, and tax. We are seeking an Operations Manager with a strong background in legal or business consulting and excellent analytical skills to oversee daily operations, optimize processes and drive cross-departmental performance.

Role Overview
As a service company, our core activities involve providing professional consultancy and tailored solutions for clients rather than manufacturing products. The Operations Manager plays a critical role in ensuring that internal processes and service delivery run effectively, efficiently, and in compliance with regulations.

This role serves as a bridge between the CEO and all departments (HR, Finance, Legal, Accounting, Tax, Sales & Marketing, and Vendor Management). The OM is expected to streamline workflows, monitor performance, and support continuous improvement to uphold the quality of services delivered to clients.

Key Responsibilities

• Oversee day-to-day operations across all departments.
• Implement, monitor, and improve SOPs, workflows, and compliance processes.
• Coordinate between teams to ensure timely and high-quality project delivery.
• Prepare operational reports, performance updates, and recommendations for management.
• Manage budgets, cost control, and resource allocation.
• Ensure excellent communication and service standards for clients.
• Support strategic planning and operational execution.

Qualifications

• Minimum Bachelor’s degree in Law (strongly preferred), Management, Business Administration or related fields.
• 5+ years of proven experience as an Operations Manager in a Service-Oriented Company (consultancy background highly preferred).
• Able to communicate effectively with international clients and partners.
• Excellent leadership, problem‑solving and decision‑making skills.
• Proven track record in financial management, risk management, and project supervision.
• Strong background in workforce planning, team development, and performance management.
• Experience in handling vendors such as notaries, lawyers, contractors, tax consultants, and other professional service providers, including monitoring their service levels and maintaining good partnerships.

Benefits

• Serves as a strategic bridge between the CEO and all departments, directly contributing to decision-making and overall operational success.
• Offers exposure to multiple divisions, strengthening leadership, analytical, and cross‑functional management skills.
• Works alongside a highly dedicated team of 5–20 professionals with diverse skill sets who value continuous learning, professionalism, integrity, and a client‑oriented mindset.
• Provides opportunities to communicate and collaborate with international clients and partners.
• Encourages involvement in process optimization, performance monitoring, and continuous improvement initiatives.

PT Indoned Company Consultancy (Indo-Ned Consultancy) is a legal and business advisory firm based in Bali, with partner agencies in Lombok, Java, Sumatra, and Flores to support clients directly across Indonesia.

With international experience and a branch office in Europe (NL), our team understands European business culture and can translate ideas into practical plans for Indonesia.

We help clients to establish PMA and handle various licenses and permits. Indo-Ned also manages tax filings, bookkeeping, and provides ongoing business advisory services.

We provide clear, practical, and full-service assistance so clients can focus on running their business successfully in Indonesia.