Operations Lead (Digital Systems)

ShaeWellness; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global health and technology firm is looking for an Operations Lead (Digital Systems) who is experienced in AI and tech services. This remote contractor role requires at least 2 years of experience in operations or RevOps, fluency in multiple compliance frameworks, and experience with GHL CRM. The position offers a base salary of USD $1,000-$1,500 per month along with performance incentives and flexible contractor terms, allowing for a fast-paced work environment focused on precision and outcomes.

Benefits

Performance incentives

Equity/long-term incentive plan

Paid time off for strong performance

Qualifications

• Minimum 2+ years' experience in operations or RevOps in AI/tech services.
• Direct experience in building RevOps stacks and service-management practices.
• Fluency in SOC 2, ISO 27001, NIST CSF frameworks.

Responsibilities

• Run the company operating cadence with OKRs, dashboards, and reporting.
• Build and own the RevOps stack ensuring forecast accuracy.
• Lead security & compliance readiness and vendor risk strategy.

Skills

Operations management

SaaS sales

Fluency in security & compliance

Executive communication

Tools

GoHighLevel CRM

Job description

Immediate interviews this week — contractor, start ASAP (If you see this ad, the job posting is still open)

Title: Operations Lead (Digital Systems) Remote (Contractor)

Location: Remote - Preference Philippines; South East Asia; Poland; Romania; Ukraine

Base fee: USD $1,000-$1,500 / MONTH + Performance Incentives (Paid via bank direct deposit)

Employment type: Contractor, Full-Time

Company: Shae Group

Website: https://shae.group

Who We Are

We are a global AI-powered technology and services group operating multiple brands across health, wellbeing, and performance. We're AI-first, outcome-obsessed, automation-heavy, and scale through tight systems, high standards, and radical transparency. We adopt AI across strategy, operations, marketing, product, and client experience — and hire people who are AI-savvy, adaptive, and results-driven.

Who You Are

You are a high-agency operator with deep experience in AI/tech services and ops. You translate strategy into quantified OKRs/KPIs and consistently deliver. You have deep experience in SaaS sales, shipped RevOps and service-management programs, understand DORA/Accelerate metrics, are fluent in security & compliance (SOC 2/ISO 27001/NIST CSF), and design interoperable, shared services across brands. You communicate crisply at the executive table and dive deep with operators when required.

Responsibilities

• Run the company operating cadence (OKRs, QBRs, MBRs), dashboards, variance management and reporting
• Build and own the RevOps stack (CRM → Marketing Ops → Success/Support → Billing & Collections) and ensure forecast accuracy
• Implement fit-for-purpose ITIL 4-lite practices (Incident, Change, Problem management, SLAs) and institutionalize DORA/Accelerate metrics
• Lead security & compliance readiness (SOC 2, ISO 27001, NIST CSF) and vendor risk/commercial strategy
• Ensure every new funnel, program or product integrates cleanly into our architecture (intake → design → test → launch → hypercare) and build a high-performing operations org (RevOps, ServiceOps, Data, Automation)

Requirements

Must-have qualifications

• Minimum 2+ years' experience in operations, RevOps, or technical program leadership in AI/tech services or SaaS environments, with proven outcomes
• Direct experience building RevOps stacks, service-management practices, and measurable OKR frameworks
• Fluency in security & compliance frameworks (SOC 2, ISO 27001, NIST CSF) and vendor risk management; strong executive communication
• Advanced Experience using GHL (GoHighLevel) CRM

Nice-to-have

• Experience with DORA/Accelerate metrics and partnering with Product/Engineering to improve flow
• Prior leadership building cross-brand shared services, platform consolidation, or long-form program launches

Benefits

Base Salary: USD $1,000-$1,500 per month (experience-based).

Performance incentives: Per project/ brand/ funnel.

Equity / long-term incentive plan negotiable for the right candidate.

Payment & contractor terms

Independent Contractor status only. Payment in USD via bank direct deposit. Invoicing monthly. No employee benefits; paid time off available for strong performance and exceeding KPIs.

How to apply

• Click Apply → complete prescreen questions (working logistics + availability)
• Self-schedule an 18-minute prescreen AI one-way video interview
• Complete a 3rd-party personality profile
• If matched, hiring manager interview within 24-48 hours — offers same day for top candidates

Closing note

We are purpose-driven and move fast. Shae Group values precision, automation, and outcomes. Top candidates receive expedited interviews and fast offers — please check your email (and spam) after applying and respond promptly.