Operational Manager (Placement: Clubhouse Brand - Padel)

BIOTA Smart Home; Jakarta Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A recreational facility brand in Jakarta is looking for an Operational Manager to oversee day-to-day operations at their padel facility. The successful candidate will ensure exceptional service, develop operational policies, and manage staff. This role requires a minimum of 5 years of operations management experience, preferably in sports facilities, and a relevant Bachelor's degree. Strong leadership, communication, and analytical skills are essential for enhancing the clubhouse experience for members and guests.

Qualifications

• Minimum of 5 years of experience in operations management.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Oversee daily operations of the clubhouse.
• Develop and implement operational policies.
• Manage staff recruitment and training.

Skills

Leadership

Team management

Organizational skills

Analytical skills

Financial management

Communication

Education

Bachelor's degree in Business Administration or Sports Management

Job description

Operational Manager - Ex Horeca (Placement: Clubhouse Brand - Padel)

As an Operational Manager for our Clubhouse Brand - Padel based in Jakarta, you will oversee and optimize the day-to-day operations of our padel facilities. Your leadership will ensure that our clubhouse provides a top-notch experience for players and visitors, while driving operational efficiency and supporting our brand's growth within the community.

Responsibilities

• Oversee daily operations of the clubhouse, ensuring exceptional service and facility maintenance.
• Develop and implement operational policies and procedures to promote efficiency and safety.
• Manage staff recruitment, training, and performance evaluation processes.
• Coordinate scheduling and planning of events, tournaments, and community engagement activities.
• Monitor financial performance, including budget management and cost controls.
• Build strong relationships with members, players, and local communities to enhance the clubhouse's reputation.
• Analyze operational data and feedback to continually improve service delivery and guest experience.

Requirements

• Minimum of 5 years of experience in operations management, preferably in sports or recreational facilities.
• Bachelor's degree in Business Administration, Sports Management, or a related field.
• Strong leadership and team management skills with the ability to inspire and motivate staff.
• Excellent organizational and multitasking abilities.
• Strong analytical skills and proficiency in financial management.
• Exceptional communication and interpersonal skills to build rapport with diverse groups.
• Passion for sports, particularly padel, is a plus.
• Ability to work flexible hours, including evenings and weekends as needed.