Operational Admin

Khiri Travel; Komodo; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A travel management company in Nusa Tenggara Timur, Indonesia, is seeking an Admin Operational. The role includes managing travel arrangements, collaborating with various teams, and maintaining relationships with service providers. Candidates should have at least one year of experience in administration, preferably in the travel industry, and possess strong communication skills. The position offers several benefits like annual bonuses and professional development opportunities.

Benefits

Annual bonus

THR

Annual Outing

Annual leave

Opportunities for professional development

Dynamic and supportive work environment

In-destination travel opportunities

Qualifications

• Min. 1 year of experience in an Admin Operational role.
• Experience in the Travel Agent industry is an advantage.

Responsibilities

• Provide effective and timely delivery of travel arrangements.
• Collaborate closely with the sales team and other departments.
• Brief tour leaders and guides on upcoming trips.
• Make reservations for transportation and accommodations.
• Nurture relations with local providers and clients.
• Advise on weather conditions and touring logistics.
• Provide administrative support and prepare necessary documents.
• Conduct ad-hoc visits to inspect accommodations.

Skills

Good communication skills

Fast learner

Adaptability

Tools

Microsoft Office

Job description

Min. 1 year experiences as Admin Operational. Having experiences in Travel Agent industry would be advantage.

Fast Learner, Fast Adaptate, and have good communication skill

Key Responsibilities

• To provide effective and timely delivery of travel arrangements with local service providers as requested by the agents.
• Collaborate closely with the sales team and other colleagues in different departments to ensure a smooth confirmation process.
• Brief tour leaders, guides, drivers on their upcoming trips, stressing client’s expectations and client’s special needs.
• Make reservation/arrangements for transportation, guide service, hotel accommodation, car rentals, tours, trains, ferries, flights, recreational activities etc.
• Nurture excellent relations with local providers, other Khiri offices and with clients when necessary.
• Ensure that all information for a trip is provided to the client in a timely and professional manner.
• Advise on weather conditions, road block due to special events, restaurants, tourist attractions, local festivals etc.
• Administrative support. Issue, gather and prepare all documents required such as tickets, vouchers as needed.
• Ad-hoc visits to inspect restaurants and hotels to evaluate the comfort, cleanliness, safety and customer satisfaction.

BENEFIT

• Annual bonus
• THR
• Annual Outing
• Annual leave
• Opportunities for professional development and career advancement
• A dynamic and supportive work environment
• In-destination travel opportunities

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

Do you have experience in an administration role?

Which of the following Microsoft Office products are you experienced with?

How much notice are you required to give your current employer?

Are you available to travel for this role when required?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

Which of the following languages are you fluent in?

Khiri Travel Indonesia is a part of Khiri Travel Group with 15 offices in nine countries in Asia. We provide destination management service to tour operators, mostly in Europe and the USA. We handle mostly individual (FIT) tours and group tours. We currently have 3 offices in Indonesia, in Lombok, Yogyakarta and Bali. We are looking for a hands-on, travel-loving colleague to join us. The right candidate has attention to detail, is creative and pro active by nature.

Khiri Travel Indonesia is a part of Khiri Travel Group with 15 offices in nine countries in Asia. We provide destination management service to tour operators, mostly in Europe and the USA. We handle mostly individual (FIT) tours and group tours. We currently have 3 offices in Indonesia, in Lombok, Yogyakarta and Bali. We are looking for a hands-on, travel-loving colleague to join us. The right candidate has attention to detail, is creative and pro active by nature.