On-Site Network Engineer — Client-Facing Support

PT. INTERNET PRATAMA INDONESIA TBK; Jayapura; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading technology firm in Indonesia seeks a Network Infrastructure Engineer for on-site technical support in Jayapura, Papua. The role involves monitoring and resolving network issues, providing client assistance, and ensuring smooth operations of networking devices. Candidates should possess a Computer Science degree and have at least 3 years of relevant experience. Strong problem-solving skills and the ability to work independently are required. We offer a dynamic work environment focused on client satisfaction.

Qualifications

• 3 years experience as Network Infrastructure Engineer.
• Ability to work independently on-site.
• Experience with network devices like routers, switches, and firewalls.

Responsibilities

• Act as the primary technical contact at the client site for network-related issues.
• Monitor, troubleshoot, and resolve network connectivity and performance issues.
• Coordinate with the client’s IT team to ensure smooth operations.

Skills

Networking fundamentals (TCP/IP, routing, switching, VLANs, firewalls)

Troubleshooting hardware and network connectivity issues

Strong problem-solving skills

Good communication and customer service skills

Education

Bachelor of Computer Science/Information Engineering/Information System

Job description

A leading technology firm in Indonesia seeks a Network Infrastructure Engineer for on-site technical support in Jayapura, Papua. The role involves monitoring and resolving network issues, providing client assistance, and ensuring smooth operations of networking devices. Candidates should possess a Computer Science degree and have at least 3 years of relevant experience. Strong problem-solving skills and the ability to work independently are required. We offer a dynamic work environment focused on client satisfaction.