Manager Operation

PT GLOBAL ALPHA LOGISTICS; Kota Semarang; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A logistics company located in Semarang, Indonesia is seeking experienced professionals in freight forwarding operations. Candidates should have at least 7 years of relevant experience and strong knowledge of customs regulations. The role involves managing all export-import operations and providing excellent customer service. Opportunities for both supervisory and managerial positions are available, depending on experience and performance. Salary is negotiable based on qualifications.

Qualifications

• Minimum 7 years of experience in the freight forwarding business.
• Knowledge of import and export processes and regulations.
• Experience in customer service for both internal and external clients.

Responsibilities

• Manage and control all Export-Import Operations.
• Maintain communication with stakeholders including clients and customs.
• Check all details for compliance with regulations.
• Report on the performance of Export-Import services.

Skills

Freight forwarding knowledge

Customs Clearance regulations

MS Office, especially MS Excel

Written and verbal communication

Fluency in English

Job description

Experienced in freight forwarding business for at least 7 years in the same company.

PPJK License is not necessary, but it is certainly a plus.

Certification: EDI, Dangerous Goods Awareness, BNSP: Handling Freight Forwarding, Logistics & Supply Chain Management, is not necessary, but is certainly a plus.

Great knowledge of documentation:

• BL, packing list, commercial invoice
• BC2.3, BC2.0 (EPTE, Non-EPTE) and etc

Great knowledge of regulations and Customs Clearance:

• HS CODE
• PI
• Lartas, etc

Excellent administrative skills (MS Office, especially MS Excel).

Excellent written and verbal communication skills.

Fluent in written and spoken English.

Job Highlight:

Understand the rules and regulations of the import and export process.

Responsible for all import and export duties.

Manage, monitor, and Control all related Export-Import Operations either by Sea or Air Freight.

Maintain good communication and cooperate with Clients, Shipping lines, Agents overseas, Government Institutions, and Customs & Excise.

Checking all details (HS Codes, Value, Descriptions, etc.) and submitting application letters and other supporting documents to Customs.

Follow up on the performance of all operational processes.

Primarily responsible for providing effective customer service for all internal and external customers.

Review Export-Import profit/loss (Margins) and Release Export-Import Realization Monthly report.

Reporting to Management about Export-Import Services status.

We hope that those who apply are people who truly want to work together long-term and grow together.

Please be noted.

We are hiring not only for manager positions but also for supervisor positions. Even if the current level is supervisor, there is potential for promotion depending on performance and circumstances. You are also welcome to apply for a manager-level position.

The salary mentioned is a provisional figure. It can be discussed and adjusted based on the candidate's experience and capabilities.

How many years' experience do you have as an Operations Supervisor?