Maintenance & Operations Support Engineer

JAC Recruitment; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A recruitment company is looking for a Network Operations Specialist based in Jakarta, Indonesia. The role involves providing operational support for 5G FWA systems, handling incident management, and performing preventive maintenance. Candidates should have 2–5 years of experience in network operations or telecom infrastructure and strong troubleshooting skills. A CCNA certification is a plus. This position offers an opportunity to work in a dynamic telecom environment.

Qualifications

• 2–5 years of experience in network operations or telecom infrastructure.
• Experience in network operations and maintenance, preferably in wireless systems.
• Strong troubleshooting skills for telecom infrastructure.

Responsibilities

• Provide operational support for 5G FWA systems post-deployment.
• Handle incident management and root cause analysis.
• Execute preventive maintenance and performance monitoring.
• Ensure service availability and reliability across customer-facing systems.
• Liaise with vendors for technical support.

Skills

Network operations

Troubleshooting

Telecom infrastructure

Education

CCNA or equivalent certification

Job description

Key Responsibilities

• Provide operational support for 5G FWA systems post-deployment.
• Handle incident management and root cause analysis.
• Execute preventive maintenance and performance monitoring.
• Ensure service availability and reliability across customer-facing systems.
• Liaise with vendors for technical support.

Requirements

• 2–5 years of experience in network operations or telecom infrastructure.
• Experience in network operations and maintenance (wireless systems preferred).
• Troubleshooting skills for telecom infrastructure.
• CCNA or equivalent certification is a plus.