Lead Consultant/Authorized Store Manager

Xiaomi Technology; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading consumer electronics company in Jakarta is seeking a Lead Consultant/Authorized Store Manager to oversee store operations and manage sales strategies. The ideal candidate will have at least 5 years of retail experience and strong communication skills. Responsibilities include managing customer service, supervising team training, and ensuring compliance with company standards. Proficiency in Microsoft Office is required, with a preference for candidates experienced in electronics and FMCG sales.

Qualifications

• Minimum 5 years of experience as an Sales Advisor, preferably in Sales/Retail.
• Proficient in Microsoft Office, especially Excel and Word.
• Candidates with experience in electronics and FMCG sales are preferred.

Responsibilities

• Complete various operation and management tasks of the store.
• Formulate the store's sales plans and strategies to achieve sales targets.
• Supervise the turnover of goods and ensure store image meets VMD standards.
• Manage customer service and handle complaints.
• Collaborate with partners for recruitment and training of store employees.
• Maintain communication with partner team to improve store operation.

Skills

Communication skills

Interpersonal skills

Sales strategy formulation

Administrative skills

Microsoft Excel

Microsoft Word

Education

College degree or above

Job description

Lead Consultant/Authorized Store Manager

1. Store Operation: Complete various operation and management tasks of the store. Maintain good communication and cooperation with the regional and the headoffice team, implement various company strategies.
2. Sales Management: Formulate the store's sales plans and strategies, and lead the partner team to achieve the sales targets assigned by the company.
3. Merchandise and Display Management: Supervise the turnover of goods, coordinate with partners to replenish goods in a timely manner, and ensure that store image meets the company's VMD standards.
4. Customer Service: Be responsible for supervising and managing the customer service of the store, handling customer complaints, and ensuring that customers receive a satisfactory service experience.
5. Team Management: Collaborate with partners to complete the recruitment and training of store employees, in charge of in-store training and service quality.
6. Business Communication: Maintain good communication and cooperation with partner team to improve the store operation.

Qualification

• College degree or above;
• Minimum 5 years of experience as an Sales Advisor, preferably in Sales/Retail;
• Proficient in Microsoft Office (at least MS Excel and MS Word);
• Good communication and interpersonal skills;
• Strong administrative skills;
• Candidates with experience in electronics and FMCG sales are preferred;
• English speakers are preferred;

Location: West Jakarta, Jakarta, ID