Key Account Executive

Shipper; Jakarta Pusat; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An e-commerce solutions provider in Jakarta seeks an experienced Account Manager. You will build and maintain relationships with clients, oversee online store operations, and implement strategies to drive sales. The ideal candidate has a Bachelor's degree, 3+ years in account management and a strong understanding of e-commerce platforms. Excellent communication, negotiation, and presentation skills are essential. This role offers opportunities for business growth and professional development.

Qualifications

• 3+ years of experience in account management and online store operations.
• Experience managing online stores in the electronic category is preferred.
• Strong understanding of e-commerce platforms and digital marketing.

Responsibilities

• Build and maintain strong relationships with clients.
• Oversee clients' online stores and ensure optimal performance.
• Monitor key metrics and implement strategies to enhance sales.
• Work with marketing to develop tailored strategies for clients.
• Prepare reports on account performance and present to stakeholders.

Skills

Client relationship management

E-commerce knowledge

Strategic thinking

Communication skills

Education

Bachelor's degree in Business Administration, Marketing, or related field

Job description

Aloshop, a subsidiary of the Shipper Group, offers comprehensive e-commerce solutions, including omnichannel and e-commerce management services. Leveraging advanced technology and professional expertise, Aloshop is dedicated to enhancing the operational efficiency of e-commerce businesses. Since its inception in 2023, Aloshop has earned clients' trust across various sectors, striving to help them achieve new milestones in the e-commerce landscape. As part of Shipper, we are financially supported by eminent investors, including Naspers, Floodgate, Y

Key Responsibilities

• Build and maintain strong relationships with clients, understanding their business objectives and challenges.
• Oversee the operational aspects of clients' online stores across marketplaces, ensuring smooth functioning and optimal performance.
• Monitor key performance metrics and proactively implement strategies to enhance online store performance and drive sales.
• Work closely with the marketing function to develop and execute effective marketing strategies tailored to clients' needs and objectives.
• Prepare regular reports on account performance, including sales metrics, customer feedback, and market trends.
• Present findings and recommendations to clients and internal stakeholders, guiding data-driven decision-making and driving continuous improvement.

Requirements

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum of 3 years of experience in account management and online store operations, preferably within the e-commerce enabler or retail industry.
• Preferably have experience in managing online stores in the electronic category.
• Strong understanding of e-commerce platforms, online store operations, and digital marketing.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Strategic thinker with a results-oriented mindset and a passion for driving business growth.
• Excellent communication, negotiation, and presentation skills.

Jakarta, ID