IT Support Specialist: Resolve Tech Issues & Optimize Systems

PT SOLTECH DATA INDONESIA; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 150.000.000; Full time

Job summary

A leading IT outsourcing company in Jakarta seeks a skilled IT Support Technician. This role requires 2+ years of experience in IT support. Responsibilities include providing technical support, performing installations, and collaborating with IT team members. Ideal candidates will have strong communication skills, proficiency with Windows and Mac, and a willingness to learn new technologies. Join our dynamic team and contribute to delivering efficient IT solutions.

Qualifications

• 2+ years of experience in IT support or related field.
• Must be logical, meticulous, analytical and a good problem solver.
• Willing to work overtime and outdoor.

Responsibilities

• Provide technical support to staff members via phone, email, and in-person.
• Perform hardware and software installations, upgrades, and maintenance.
• Troubleshoot and resolve technical problems with computers and printers.

Skills

Communication skills

Problem-solving skills

Attention to detail

Ability to work independently

Familiarity with Windows

Familiarity with Mac OS

Basic networking

Education

Graduated, min SMK majoring in Computer or Computer and Network Engineering

Job description

A leading IT outsourcing company in Jakarta seeks a skilled IT Support Technician. This role requires 2+ years of experience in IT support. Responsibilities include providing technical support, performing installations, and collaborating with IT team members. Ideal candidates will have strong communication skills, proficiency with Windows and Mac, and a willingness to learn new technologies. Join our dynamic team and contribute to delivering efficient IT solutions.