IT Manager

PT OS Selnajaya Indonesia; Jakarta Pusat; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A well-known technology company in Jakarta is seeking an experienced IT Manager to lead and optimize their technology ecosystem, focusing on ERP, POS, and CRM systems. The ideal candidate will be responsible for overseeing vendor coordination, troubleshooting technical issues, and ensuring a smooth integration across outlets. Applicants should have a relevant Bachelor's degree and proven management experience within IT, particularly in the retail or food service sectors. Competitive salary and growth opportunities are offered.

Qualifications

• Proven IT management experience, preferably in retail or food service.
• Experience in system migrations.
• Ability to develop and execute IT strategies to support business growth.

Responsibilities

• Lead and optimize the technology ecosystem focusing on ERP, POS, and CRM systems.
• Troubleshoot technical issues and provide timely resolutions.
• Align IT solutions with the company’s growth strategy.

Skills

Leadership skills

English proficiency

IT management experience

Hands-on IT systems knowledge

Education

Bachelor degree in IT/Computer Science

Job description

Overview

We are seeking an IT Manager for one of our client, a well-known Japanese F&B Outlet. This position will lead and optimize the company’s technology ecosystem, focusing on ERP, POS, and CRM systems. The role is responsible for ensuring smooth integration across outlets, maintaining a stable and secure IT infrastructure to support daily operations, and driving system enhancements that improve efficiency and customer experience. The IT Manager will also oversee vendor coordination, troubleshoot technical issues, and align IT solutions with the company’s growth strategy.

Responsibilities

• Lead and optimize the technology ecosystem with focus on ERP, POS, and CRM systems.
• Ensure smooth integration across outlets and maintain a stable, secure IT infrastructure to support daily operations.
• Drive system enhancements to improve efficiency and customer experience.
• Oversee vendor coordination and manage relationships with IT providers.
• Troubleshoot technical issues and provide timely resolution.
• Align IT solutions and roadmap with the company’s growth strategy.

Requirements

• Bachelor degree in IT/Computer Science or related field.
• Proven IT management experience, preferably in retail or food service.
• Experience in system migrations.
• Strong leadership skills.
• Hands-on knowledge of store IT systems, hardware, and software maintenance.
• Experience setting up IT systems for new store openings, including in-store camera installation.
• Ability to develop and execute IT strategies to support business growth and expansion.
• Effective management and motivation of a team; strong communication skills with internal teams and store managers.
• English proficiency; good communication skills for delivering updates to others.

Notes

• Reported to BOD Japanese & CFO Lokal.
• Experience with ERP, POS (Sistem payment), Server, internal control and CRM in-house.