Hotel Operations Executive (City Manager)

RedDoorz; Kota Bandung; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hospitality management company in Kota Bandung is seeking an experienced Hotel Operations Supervisor. The role involves supporting daily hotel operations to ensure compliance with company standards and improving guest experience. The ideal candidate should have 2-3 years of experience in hotel management, a relevant bachelor's degree, and fluency in English. This position offers a dynamic work environment with opportunities for business trips as needed.

Qualifications

• 2-3 years experience in Hotel Management or Account Management.
• Ability to supervise operational tasks in a Star rating Hotel.
• Adaptable to a dynamic and fast-paced environment.

Responsibilities

• Support daily hotel operations to meet company standards.
• Monitor the quality of properties and ensure compliance.
• Improve guest experience and support property management efforts.

Skills

Hotel Management

Account Management

Supervisory Skills

Fluent English

Education

Bachelor's degree in Hospitality, Tourism or related fields

Job description

What you will do?

• Supports daily hotel operations (city-wide area) to ensure they meet RedDoorz Operational SOPs & standards.
• Monitor the quality of properties to ensure they meet our standards.
• Works closely with hotel teams to improve guest experience and support property management and local marketing efforts.
• Conduct field visits and follow-ups with properties to ensure compliance and address any issues.

Requirements

• 2-3 years experience in Hotel Management, Account Management.
• Ability to supervise operational things in Star rating Hotel.
• A bachelor's degree is required, with preference for those in Hospitality,Tourism, or related fields.
• Adaptability to a dynamic and fast-paced environment.
• Fluency in written and spoken English will be point plus.
• Availability to do business trip when needed.