Head of Retail

Pengiklan Anonim; Jakarta Utara; On-site; IDR 400.000.000 - 450.000.000; Full time

Job summary

A leading technology firm in Jakarta is seeking a Regional Retail Manager to oversee business operations for multiple retail brands. This role involves managing full P&L responsibilities, developing business strategies for both online and offline channels, and leading cross-functional teams. The ideal candidate will have 5–8 years of retail experience, strong leadership skills, and expertise in e-commerce and omnichannel operations. This position offers an opportunity to drive commercial performance in a dynamic environment.

Qualifications

• 5–8 years of experience in retail with both online and offline business exposure.
• Proven experience leading multi-store or multi-brand operations is an advantage.
• Strong capability in P&L management and business analytics.

Responsibilities

• Develop and execute business strategies for retail online and offline.
• Manage full P&L, including budgeting, forecasting, and cost control.
• Lead offline retail operations: store operations, merchandising, inventory, and customer experience.

Skills

P&L management

Business analytics

Retail operations

Leadership skills

Communication skills

Stakeholder management

E-commerce strategy

Job description

This role will lead and oversee the end-to-end business operations for several retail brands. This role is responsible for driving commercial performance, ensuring operational excellence across online and offline channels. The position requires a seasoned retail leader with strong business acumen and experience in end-to-end retail online & offline operations.

Responsibilities

• Develop and execute business strategies for Retail Online and Offline
• Manage full P&L, including budgeting, forecasting, and cost control.
• Lead offline retail operations: store operations, merchandising, inventory, and customer experience.
• Direct e-commerce strategy and ensure strong online–offline (omnichannel) integration.
• Oversee brand positioning, product assortment, and pricing strategy.
• Ensure supply chain efficiency and effective cross-functional coordination.
• Lead and develop cross-functional teams across retail, merchandising, operations, and marketing.
• Present business performance reports and strategic recommendations to senior management.

Requirements

• 5–8 years of experience in retail with exposure to both online and offline business models.
• Proven experience leading multi-store or multi-brand operations is an advantage.
• Strong capability in P&L management and business analytics.
• Deep understanding of merchandising, inventory planning, and retail operations.
• Experience in e-commerce operations and omnichannel strategy implementation.
• Excellent leadership, communication, and stakeholder management skills.
• Data-driven, results-oriented, and able to thrive in a fast-paced, growth-focused environment.

Regional/District/Multi-are Retail Manager - Jakarta

Xiaomi Technology

Jakarta, ID