HEAD CHEF

PT Ema Inti Mitra (jakarta); Tangerang Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading food and beverage service provider in Tangerang Selatan, Indonesia, is seeking a professional to manage and implement food and beverage standards. The ideal candidate will be responsible for quality control, financial management, and building relationships across various teams. Candidates should have experience in hospitality and food service management, with strong leadership skills. This role involves contributing to the development of brand reputation and ensuring customer satisfaction through excellent service delivery.

Qualifications

• Experience in hospitality and food service management.
• Ability to develop and implement food cost systems.
• Strong leadership and communication skills.

Responsibilities

• Implement and maintain food and beverage standards.
• Build relationships with internal teams.
• Assist in menu design and quality control.
• Manage budgets and food cost expenditures.

Skills

Hospitality expertise

Food and Beverage management

Customer service delivery

Financial management

Job description

Responsible for implementing and maintaining Avolta Food and beverage standard profile across specified brands as experts in hospitality, food and beverage and customer service delivery to our target customers.

Building relationships across Avolta teams (leadership, communications, social media and food and beverage) to support a whole business approach to F&B service design, delivery and customer experience and organizational performance.

Required to assist in the Menu Design, implementation and ongoing quality control

Contribution to and implementation of restaurant service delivery performance to provide the current and future needs of the business and customers

Identification of issues that relate to the quality, functioning and operations of food service delivery and appropriately address these issues.

Contribution to the overall development and maintenance of the specific Avolta brand’s commercial image and reputation.

Identification and provision of advice to senior management of Avolta stakeholder groups relating to both Food and Beverage and product issues, risks, challenges, and opportunities for the image and reputation of Avolta standard as soon as they arise and act appropriately to address them.

Conduct forums, meetings and special events with relevant industry stakeholders and seek opportunities to participate in key forums.

Ensures there is a good learning climate within Avolta and creates opportunities for others to develop themselves.

Maintain and assist in creating reliable financial requirements by developing food cost systems and kitchen equipment budgets in line with individual concept requirement within Avolta Standard.

Responsible for the management and maintenance of relevant budgets and food cost expenditures across chosen concepts within Avolta Standard.

Accountable for effective management of resources to ensure financial targets are achieved.

Required to review monthly financial reports and take remedial action where required.

JOB COMPETENCY

Develop new procedures that can be used in the approach and treatment of guests now and in the future.

Translates the interests and wishes of the guests into new concepts and processes that are aimed at adding value for the guests.

Is continuously aware of the wishes and problems of the guests and as a result may adapt the Store’s/department’s strategy accordingly.

Makes concessions when the objective is to achieve a mutual result.

Deploys the expertise and talents of others in the best manner to realize goals.

Sees possibilities in engaging with other departments and initiating tasks.

Shows exemplary behavior where respect, honesty and reliability are concerned.

It is transparent through disclosing matters.

Prevents abuse of position, power, inside information or personal information.

Translates annual objectives from the operational plan into actual results for the various business units.

Makes arrangements on the manner in which the long-term goals of Avolta must be achieved, and evaluates and secures compliance to those agreements.

Encourages others in the setting and realization of ambitious goals and in doing so shows exemplary behavior.

Continuously strives to improve the quality of products and services by identifying opportunities and making improvement proposals.

Regularly brings quality issues up for discussion and encourages others to improve the quality of services, products and/or work processes.

Ensures that the quality standards of Avolta are taken into account in the event of strategic decisions.

Reviews his/her own approach on a regular basis and consults with others to acquire feedback on his/her own functioning.

Draws lessons from feedback, as well as market and local events, and incorporates these learnings into his/her own performance and approach.

Ensures there is a good learning climate within Avolta and creates opportunities for others to develop themselves.

HMSHost Indonesia is an Autogrill Company. World largest F&B services provider for travelers. We create the desired dining experience for people on the move by delivering the best brands, innovative concepts, great quality food, and beverages.

In Indonesia, we operate International branded outlets such as Burger King, Kitchen by Pizza Hut, Costa Coffee, The Coffee Club and many other home brands in Bali, Jakarta, and more airports to come.